ZUK Mobile Online Store

Lenovo ZUK Z1 5.5 Inch Snapdragon 801 Fingerprint ID USB 3.0 Type-C Smartphone

Lenovo ZUK Z1 5.5 Inch Snapdragon 801 Fingerprint ID USB 3.0 Type-C Smartphone
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Regular Price: USD359.90

Special Price USD269.90

ZUK Z1 has a multifunctional U-Touch key, owns Qualcomm Snapdragon 801 CPU, the CM OS, RAM 3GB and ROM 64GB. It has a Type-C interface which bases on USB 3.0, supports dual SIM dual standby.


ZUK Z1 Phone Cyanogen OS International Version is in stock and ready to send!

Worldwide Fast Shipping!

Be shipped within 48 hours!

Lenovo 24 months warranty Protection!

Description

Details

ZUK Z1 5.5 Inch Snapdragon 801 Fingerprint ID USB 3.0 Type-C Android 5.1 Smartphone

ZUK Z1 has a multifunctional Touch key, owns Qualcomm Snapdragon 801 CPU, the CM OS, RAM 3GB and ROM 64GB. It has a Type-C interface which bases on USB 3.0, supports dual SIM dual standby.

ZUK Z1 U-Touch Mobile Features:

OS: Cyanogen OS 12.1
CPU: Qualcomm Snapdragon 801 Ouad Core
RAM: 3GB DDR3
Storage: 64GB
Sim Card: Dual Micro SIM card (support TD-LTE and FDD-LTE)
Service Provide: Unlocked
Brand:
GSM 850/900/1800/1900MHZ
WCDMA 900/1900/2100MHZ; TD-SCDMA 1900/2000
TDD-LTE B39(1900) B40(2300) B41(2500); FDD-LTE B3 B7 B20 (1800/2600/800)
Screen: Capacitive Touchscreen, 1920*1080 High-resolution Screen Coring Gorilla Glass Touch Screen
Size: 5.5 Inch
Visible Angle: 178°
Resolution: 1920*1080 FHD

ZUK Z1 U-Touch Mobile Details:

Navigation: GPS+GLONASS Navigator
Daul Camera: Front Camera 5.0MP, 13.0MP F2.0 High definition Back Camera Auto Forcus
Google Play: Support
USB: USB 3.0  Type-C
Bluetooth: Build in 4.0
WIFI: 5G WiFi 802.11b/g/n/ac, Wi-Fi Direct
OTG: Support
Video: Videp Play with formats of MP4/3GP/3G2/RM/RMVB/ASF/FLAC/APE/MOV etc.
Music: MP3/WMA/FLAC/APE/WAV/RA/Ogg/MIDI/3GP etc.
Earphone Interface: 3.5mm
Email and Browser: Yes, built in

ZUK Z1 U-Touch Mobile Weight: 189g

ZUK Z1 U-Touch Mobile Size: 143.2*72.5*9.4mm

ZUK Z1 U-Touch Mobile contain:

1 x ZUK Z1 U-Touch Android Phone
1 x USB cable
1 x Charger

zuk z1 zuk z1 zuk z1

Reviews

Customer Reviews 5 item(s)

Awesome
Hi ZUK team i bought mobile by Amazon.in!! mobile performance are OK Ok!! having some software issue double tap touch lock open is not working properly and when i get call receive option will not work screen get start blinking i love the OS!!
Star
Review by MT / (Posted on 6/1/2016)
well done lenovo !
very good phone ! big glass(but not to much), fast, big storage et nice look.
Star
Review by zozo / (Posted on 12/26/2015)
When can i buy it
When comes in to stock?
Star
Review by petext / (Posted on 9/3/2015)
I will buy one
I will buy one when it is here. Have seen news some time ago, the appearance attracts me very much.
Star
Review by Elizabeth / (Posted on 8/18/2015)
can't wait it listed.
Have to say, the phone has a good look, can't wait it listed.
Star
Review by Dean / (Posted on 8/18/2015)

Questions:

Page:
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  2. 2
Posted by Charan, Friday, April 28, 2017

Question:

Please provide us the details of service centers list in India....Bangalore, Hyderabad....we've been posted our Queries many times...pls

Answers:

  • Posted by Be L on Friday, April 28, 2017

    Lenovo ZUK Mobile:
    Thank you for your mail.
    So far, we do not have service center in India. 

Posted by Sameer singh, Tuesday, March 28, 2017

Question:

I have been facing a unique problem of phone getting hanged once I have hung up a call. I get returned to home screen where I am not able to unlock it as everything gets hanged and the only solution is switching the device off and on by holding the power button..please let me know what can be done to correct the problem

1 people had same question.

Answers:

  • Posted by Cl Aire on Tuesday, March 28, 2017

    Lenovo ZUK Mobile :
    Thank you for your mail.
    Would you please offer us your order number ?
    We will check it for you soon .

Posted by Shambhu krishnan, Tuesday, March 28, 2017

Question:

I have purchased Lenovo Zuk Z1 from Amazon India on 7th July 2016. Now the display automatically turn off and on frequently after every calls. So I have to turn off double tap to wake and lock the phone after unlocking the phone i have to again turn on double tap to wake.I have already visited lenovo service center..its seems to be same issue.. Nothing special they have done in my mble.I just waste 3,4 days in service center. So please give me the solution.I have seen this issue in other zuk too

Answers:

  • Posted by Cl Aire on Tuesday, March 28, 2017

    Lenovo ZUK Mobile :
    Thank you for your mail.
    Would you please offer us your order number ?
    We will check it for you soon.

Posted by subbu, Tuesday, March 28, 2017

Question:

I bought Zuk Z1 in June16 from Amazon and i live in Bangalore India pin 560016. Now the camera is not working and hangsup. also the home button is not working. can i have a fix for this

Answers:

  • Posted by Cl Aire on Tuesday, March 28, 2017

    Lenovo ZUK Mobile :
    Thank you for your mail.
    Would you please offer us your order number ?
    We will check it for you soon .

Posted by abhishek , Thursday, February 16, 2017

Question:

If I buy a phone from amazon and face any problem then can you tell me locations of service centres ? I live in Mumbai,Maharashtra,India pincode 400028

Answers:

  • Posted by Zuk Support on Thursday, February 16, 2017

    Lenovo ZUK Mobile:
    Thank you for your mail.
    We support shipping to India and you will got your package in 3-5 business days by Express.

Posted by Sid, Monday, December 19, 2016

Question:

When will zuk z1 get update??

Answers:

  • Posted by Lenovo Zuk on Monday, December 19, 2016

    Lenovo ZUK Mobile:
    Thank you for your mail.
    When have Lenovo Zuk Z1 update, we will update on our website.

Posted by Shambhu krishnan, Friday, August 19, 2016

Question:

There is double tap problem in my mobile,if i ON the double tap my phone gets hanged and can't attend calls..after that I went to lenovo service cnter ..wait for 1 week,now I am facing the same issues.I don't know that they did..now front camera is not working..friends please don't waste your money for this set..

Answers:

  • Posted by Lenovo Zuk on Friday, August 19, 2016

    Lenovo ZUK Mobile:

    Thank you for your mail.

    Could you tell us your order number? Our engineers will check for you.

  • Posted by Ahmed Omar Al-Hassan on Friday, August 19, 2016
    Hi l placed order on 16/8/2016 till now in processing and I send many massage her not show and emails no reply and I'm scared and afraid !!!?? Why my questions not show ?? Where is contacts numbers?? Like you hiding something don't want people see it !!!
Posted by Gilbert Chung, Wednesday, August 17, 2016

Question:

Does Z1 support Smart Window? As I noticed you don't (or yet) sell Flip Cover with Window in your accessory store. If you do does it need to be activated in the settings? Thanks for your attention.

Answers:

  • Posted by Lenovo Zuk on Wednesday, August 17, 2016

    Lenovo ZUK Mobile:

    Thank you for your mail.

    We got your message, we will release more details of Z1 on our website soon.

Posted by James, Monday, August 15, 2016

Question:

Does the ZUK 1 support MHL/ any other USB C wired connection to TV or monitor? Thanks

Answers:

  • Posted by Lenovo Zuk on Monday, August 15, 2016

    Lenovo ZUK Mobile:

    Thank you for your mail.

    ZUK Z1 doesn't supports connect with IV for now.

Posted by Khaja, Saturday, August 13, 2016

Question:

Can this phone (ZUK Z1) be used in USA which I bought in India?

Answers:

  • Posted by Lenovo Zuk on Saturday, August 13, 2016

    Lenovo ZUK Mobile:

    Thank you for your mail.

    ZUK Z1 is unlocked and support to work in USA and India.

Posted by K D Patel, Thursday, August 11, 2016

Question:

What about my problem??? Any solution ??

Answers:

  • Posted by Lenovo Zuk on Thursday, August 11, 2016

    Lenovo ZUK Mobile:

    Thank you for your mail.

    Could you tell us more details of your main problem? Our customer care will check for you.

Posted by sumod, Thursday, August 11, 2016

Question:

sir what are advantages of snapdragon 801? and please tell me the detail description of the 2.5Ghz processor and back camera.

Answers:

  • Posted by Lenovo Zuk on Thursday, August 11, 2016

    Lenovo ZUK Mobile:

    Thank you for your mail.

    Snapdragon 801 is powerful and reliable. We will release more details on our website later.

Posted by lopinsh, Monday, August 8, 2016

Question:

Is devise is rooted? Thank you.

Answers:

  • Posted by Lenovo Zuk on Monday, August 8, 2016

    Lenovo ZUK Mobile:

    Thank you for your mail.

    ZUK Z1 supports Root.

Posted by K D Patel, Monday, August 8, 2016

Question:

I have purchased Lenovo Zuk Z1 from Amazon India on 7th July 2016. Now the display automatically turn off and on frequently after every calls. So I have to turn off double tap to wake and lock the phone after unlocking the phone i have to again turn on double tap to wake. So please give me the solution.

Answers:

  • Posted by Lenovo Zuk on Monday, August 8, 2016

    Lenovo ZUK Mobile:

    Thank you for your mail.

    Could you tell us your order number? Our engineers will check and confirm the problem for you.

Posted by Damián, Saturday, August 6, 2016

Question:

Is the mobile phone is compatible with Spain ?

Answers:

  • Posted by Lenovo Zuk on Saturday, August 6, 2016

    Lenovo ZUK Mobile:

    Thank you for your mail.

    ZUK Z1 is compatible with Spain.

Posted by Naveen Krish, Friday, August 5, 2016

Question:

I am from India I bought lenovo zuk z1 mobile phone before 1 month in amazon.in I had a problem that,while opening the front camera suddenly it changes into purple colour otherwise I shows that "unfortunately, camera has stopped" Now what to do with this problem which order no I want to give whether Amazon.in (or) any other(if any other where it will be)

Answers:

  • Posted by Lenovo Zuk on Friday, August 5, 2016

    Lenovo ZUK Mobile:

    Thank you for your mail.

    Do not worry, we are ZUK online store, and we only provide genuine and brand new ZUK models. Please contact your seller for relace/repair.

Posted by Naveen, Friday, August 5, 2016

Question:

I am from India I bought lenovo zuk z1 mobile phone before 1 month in amazon.in I had a problem that,while opening the front camera suddenly it changes into purple colour otherwise I shows that "unfortunately, camera has stopped" Now what to do with this problem which order no I want to give whether Amazon.in (or) any other(if any other where it will be)

Answers:

  • Posted by Lenovo Zuk on Friday, August 5, 2016

    Lenovo ZUK Mobile:

    Thank you for your mail.

     Please try to reset your mobile to Factory mode: Setting==> Backup&Reset ==>Factory Data Reset, it will help. Also, you can contact your seller to replace.

Posted by SHANKAR NARAYANAN, Monday, August 1, 2016

Question:

Is good to install Cyanogen 13.0 nightly to this mobile

Answers:

  • Posted by Lenovo Zuk on Monday, August 1, 2016

    Lenovo ZUK Mobile:

    Thank you for your mail.

    The update firmware is in test, we will release when more news available.

  • Posted by Shankar Narayanan on Monday, August 1, 2016
    please release a VOLTE update for zuk z1.
Posted by SHANKAR NARAYANAN, Monday, August 1, 2016

Question:

Hi I am from India, When will i get marshmallow update for my ZUK z1? please say exact month.

Answers:

  • Posted by Lenovo Zuk on Monday, August 1, 2016

    Lenovo ZUK Mobile:

    Thank you for your mail.

    We have not got the offical release date of Marshmallow for now.

Posted by Simone, Friday, July 29, 2016

Question:

Hi, I'd like to know what's the SAR value (eu) for Zuk Z1. Thanks

Answers:

  • Posted by Lenovo Zuk on Friday, July 29, 2016

    Lenovo ZUK Mobile:

    Thank you for your mail.

    The SAR value of ZUK Z1 is around 0.038w/kg.

Posted by ganesh, Monday, July 25, 2016

Question:

I purchase this LENOVO ZUK Z1 on 26th of may Exactly 11th day it was not working..its been almost one month its there in lenovo service center No soluation..I come to know that there are 100+ mobiles like this in Hyderabad lenovo centers. I contacted lenovo india FB page personally but no response .. I am posting this to save at least others time and money..now what i am doing

Answers:

  • Posted by Lenovo Zuk on Monday, July 25, 2016

    Lenovo ZUK Mobile:

    Thank you for your mail.

    Do not worry, we are ZUK online store, we have fully checked before sending. Could you tell us your order number? We will check for you.

Posted by neeraj, Saturday, July 23, 2016

Question:

Sir i want know that this product zuk lenovo but lenovo is not writen on this mobile only zuk is writen it is a chinise product?????

Answers:

  • Posted by Lenovo Zuk on Saturday, July 23, 2016

    Lenovo ZUK Mobile:

    Thank you for your mail.

    ZUK is a new branch of Lenovo Group. You can check the specs on our website.

Posted by Osama, Saturday, July 23, 2016

Question:

Hello Dear I want to ask about if you phone wok with our mobile operators in Egypt Vodafone , Etisalat & Orange & how much it will costs for shipping it to Egypt ?

Answers:

  • Posted by Lenovo Zuk on Saturday, July 23, 2016

    Lenovo ZUK Mobile:

    Thank you for your mail.

    ZUK Z1 is unlocked and support Egypt networks. You can add to your shopping cart and check the shipping cost.

Posted by yaswanth kumar, Friday, July 22, 2016

Question:

back panel is detaching can it be attached back?

Answers:

  • Posted by Lenovo Zuk on Friday, July 22, 2016

    Lenovo ZUK Mobile:

    Thank you for your mail.

    The back panel of ZUK Z1 is undetachable.

Posted by yaswanth kumar, Thursday, July 21, 2016

Question:

my mobile is heating when i play cash of clans even for 1 minute it is going to 60 .there is no charger connected even..should i exchange my zuk z1 or what?

Answers:

  • Posted by Lenovo Zuk on Thursday, July 21, 2016

    Lenovo ZUK Mobile:

    Thank you for your mail.

    Please try to reset your mobile to factory mode to check if the problem remains.

  • Posted by Yaswanth Kumar on Thursday, July 21, 2016
    reset done but still problem persisting
Posted by Joseph, Monday, July 18, 2016

Question:

how is the warranty if it is on the Philippines

Answers:

  • Posted by Lenovo Zuk on Monday, July 18, 2016

    Lenovo ZUK Mobile:

    Thank you for your mail.

    The warranty is available for Philippines. You can contact our service center for help.

Posted by Rodrigo, Friday, July 8, 2016

Question:

Hola, quisiera saber cuanto se demoraría llegar a Chile si compro el equipo por su pagina...

Answers:

  • Posted by Lenovo Zuk on Friday, July 8, 2016

    Lenovo ZUK Mobile:

    Thank you for your mail.

    The shipping cost to Chile is around 11USD.

Posted by Nitin Rohra, Saturday, June 25, 2016

Question:

Why is there a price difference in lenovo zuk z1? Amazon's price in India is 13,499 INR whereas price over here is approx. 270 USD which is approximately equal to 18,300 INR.

Answers:

  • Posted by Lenovo Zuk on Saturday, June 25, 2016

    Lenovo ZUK Mobile:

    Thank you for your mail.

    We are ZUK Mobile online shop, we only provide genuine and brand new ZUK mobiles.

    The price is offered by the factory, please kindly understand.

Posted by Paridhi Kashyap, Thursday, June 23, 2016

Question:

will my warranty get void if i install Cyanogenmod on this device in the indian retail unit?

Answers:

  • Posted by Zuk Support on Thursday, June 23, 2016

    Lenovo ZUK Mobile:
    Thank you for your mail.
    We are Lenovo ZUK Mobile Phone online store,all our Lenovo ZUK Phone come with 12 months warranty.

Posted by Shreya, Monday, June 20, 2016

Question:

How to use fingerprint sensor and double tap on off in lenovo zuk z1

Answers:

  • Posted by Lenovo Zuk on Monday, June 20, 2016

    Lenovo ZUK Mobile:

    Thank you for your mail.

    You need to open the double tap on off in setting and record your fingerprint.

Posted by kiran, Saturday, June 18, 2016

Question:

i bought it 1 week back for 15 minutes video playing phone getting too much heat unable to touch the phone

Answers:

  • Posted by Lenovo Zuk on Saturday, June 18, 2016

    Lenovo ZUK Mobile:

    Thank you for your mail.

    Could you tell us your order number? We will check for you.

Posted by Sanjog Undale, Saturday, June 11, 2016

Question:

i have already brought ZUK 1 & i want to upgrade my mobile Android version to 6.01 Marshmallow. Kindly advice on the same. From, India, Maharashtra, Pune-411009

Answers:

  • Posted by Lenovo Zuk on Saturday, June 11, 2016

    Lenovo ZUK Mobile:

    Thank you for your mail.

    Android 6.0 is in test, we will release on our website when it is ready.

Posted by Pengxuan Li, Friday, April 15, 2016

Question:

If I buy a ZUK Z1 installed with Cyanogen OS, does it support u-touch function like what you have in ZUI?

Answers:

  • Posted by Zuk Support on Friday, April 15, 2016

    ZUK Mobile:
    Thank you for your mail.
    Lenovo ZUK Z1 phone come with pre-installed with Cyanogen OS and do not support U-Touch Function like ZUI.

Posted by Jerry, Thursday, April 7, 2016

Question:

Does it support the Dutch (Netherlands) language?

Answers:

  • Posted by Zuk Support on Thursday, April 7, 2016

    ZUK Mobile:
    Thank you for your mail.
    Lenovo ZUK Z1 Phone pre-installed with Dutch Language.

Posted by Junior, Friday, April 1, 2016

Question:

Buenas, una pregunta. Estoy muy interesado en el dispositivo y quisiera comprar uno; pero no se si funcionara con las redes de Costa Rica, y si funciona cuanto tardara en llegar y ademas si tengo que pagar dinero extra por el envio ! Muchas gracias !

Answers:

  • Posted by Zuk Support on Friday, April 1, 2016

    ZUK Mobile:
    Thank you for your mail.
    We are Lenovo ZUK Mobile Phone online store,we have Lenovo ZUK Z1 phone in stock and ready to send,you will got your package in 3-5 business days by Express.

Posted by Juan Ignacio PINEDO PINEDO, Tuesday, March 29, 2016

Question:

Buenos días desde España. Tiene NFC el Zuk Z1 ? En caso de no tenerlo, van a fabricar otro smartphone con las especificaciones del Z1 + NFC ? Gracias

1 people had same question.

Answers:

  • Posted by Zuk Support on Tuesday, March 29, 2016

    ZUK Mobile:
    Thank you for your mail.
    We are Lenovo ZUK Mobile Phone online store,we support shipping to Spain and ZUK Z1 phone pre-installed with CM International version,pre-installed with Spanish Language,support NFC function.

Posted by Diego Mella, Friday, March 25, 2016

Question:

They costs shipping? Or only pay the $269.90? I live en Puerto Varas (Chile) and I wanna buy the phone.

Answers:

  • Posted by Zuk Support on Friday, March 25, 2016

    ZUK Mobile:
    Thank you for your mail.
    We are Lenovo ZUK Mobile Phone online store,the shipping cost around 12USD,we support worldwide shipping.

Posted by HARo, Friday, March 25, 2016

Question:

pls confirm if Grey international version (CM) is really in stock?

Answers:

  • Posted by Zuk Support on Friday, March 25, 2016

    ZUK Mobile:
    Thank you for your mail.
    We are Lenovo ZUK Mobile Phone online store,we have Lenovo ZUK Z1 Phone Grey Color International CM version in stock and ready to send.

Posted by Roberto, Friday, March 25, 2016

Question:

Hi, I write from Italy, I placed the order # 14900002727 on Sunday 20 with the express mode of transportation, it's been 48 hours and I have not yet received an answer for Tracking, what does it take?

Answers:

  • Posted by Zuk Support on Friday, March 25, 2016

    ZUK Mobile:
    Thank you for your mail.
    Please check your account with tracking message,do not worry,we are Lenovo ZUK Mobile Phone online store,all our package come with tracking number.

Posted by Muhammad , Sunday, March 20, 2016

Question:

When my Zuk z1 gonna get Cyanogen 13. Android 6.0 ???

Answers:

  • Posted by Zuk Support on Sunday, March 20, 2016

    ZUK Mobile:
    Thank you for your mail.
    When we got the latest firmware ROM,we will update on our website and we will support OTA update.

Posted by Vince, Wednesday, March 9, 2016

Question:

This device, in addition to the central button....It has capacitive buttons multitasking and reverse? I know the central button can do these functions, but I don't like, I prefer buttons and sections that are not in display.

Answers:

  • Posted by Zuk Support on Wednesday, March 9, 2016

    ZUK Mobile:
    Thank you for your mail.
    Lenovo ZUK Z1 phone CM OS come with three buttons,support home,back function.

Posted by Pino, Wednesday, March 9, 2016

Question:

Hi, i live in Italy and i have two sim cards, one is tim 4g and the other is wind 3g, will i have any problems with this companys, is the phone with italian language, and latest update? and at least, in how many days the device arrive after my payment? thank you and looking forward fo a answer... kind regards pino

Answers:

  • Posted by Zuk Support on Wednesday, March 9, 2016

    ZUK Mobile:
    Thank you for your mail.
    Lenovo ZUK Z1 phone support Dual SIM card ,support 4G LTE network and 3G WCDMA network,ZUK Z1 phone pre-installed with Italian Language and support firmware update,you will got your package in 3-5 business days by Express.

Posted by Daniel, Tuesday, March 1, 2016

Question:

Hi, the phone does support 3G/ 4G on both SIMs? The phone support FM radio?

Answers:

  • Posted by Zuk Support on Tuesday, March 1, 2016

    ZUK Mobile:
    Thank you for your mail.
    Lenovo ZUK Mobile Phone support 3G and 4G LTE network,and support FM radio.

Posted by Alejandro Palma, Friday, February 26, 2016

Question:

Hi, I´m from Spain. I placed the order #14900002450 on monday 22 and I select express shipping method, but I have not heard back yet, and the track number not appear. How long it takes?

Answers:

  • Posted by Zuk Support on Friday, February 26, 2016

    ZUK Mobile:
    Thank you for your mail.
    We send your package by DHL and the tracking number is 1107127744,you will got your package soon.
    http://track.trackingmore.com/dhl/en-1107127744.html

Posted by Theo mKotey, Friday, February 26, 2016

Question:

Will the phone work in Botswana,Africa? Can you ship to Botswana, Africa?

Answers:

  • Posted by Zuk Support on Friday, February 26, 2016

    ZUK Mobile:
    Thank you for your mail.
    We are Lenovo ZUK Mobile Phone online store,all our package come with unlocked Android Smart Phone,we support worldwide shipping.

Posted by rahul, Friday, February 26, 2016

Question:

which colour of phone do you have grey or white? please mention on heading

Answers:

  • Posted by Zuk Support on Friday, February 26, 2016

    ZUK Mobile:
    Thank you for your mail.
    We have Lenovo ZUK Z1 Grey and White Color version in stock and ready to send,all our ZUK Mobile Phone pre-installed with CM OS.

Posted by Gustavo, Thursday, February 18, 2016

Question:

I'm from Mexico. your coverage is limited in my country? how much I need to wait? and I need pay some extra cost for shipping? thanks

Answers:

  • Posted by Zuk Support on Thursday, February 18, 2016

    ZUK Mobile:
    Thank you for your mail.
    Lenovo ZUK Z1 phone do not support working in Mexico,when we release ZUK Z1 Network B version,we will update on our website.

Posted by Sergio, Thursday, February 18, 2016

Question:

Hi, I want to buy the Zuk Z1 cyanogen edition from Spain, how many time will I have to wait until it arrives at my home? And, he front camera has 5 or 8 mp? I have read in ither webs it has 8 but here it says it has 5.

Answers:

  • Posted by Zuk Support on Thursday, February 18, 2016

    ZUK Mobile:
    Thank you for your mail.
    We are Lenovo ZUK Mobile phone online store,we support shipping to Spain and Lenovo ZUK Z1 phone Front Camera is 8M Camera.

Posted by Essam, Wednesday, February 17, 2016

Question:

How to write a note or memo on Zuk mobile? how to use cyanogen technology and software in finding the mobile if lost?

Answers:

  • Posted by Zuk Support on Wednesday, February 17, 2016

    ZUK Mobile:
    Thank you for your mail.
    We will release the guide on our website,please check our news blog.

Posted by anthony, Monday, February 15, 2016

Question:

Can you please confirm if this model definitely supports LTE band 20 http://www.zukmobile.cc/zuk-z1-5-5-inch-snapdragon-810-smartphone.html

Answers:

  • Posted by Zuk Support on Monday, February 15, 2016

    ZUK Mobile:
    Thank you for your mail.
    Lenovo ZUK Z1 phone support
    TDD-LTE Band 38, 39, 40, 41
    FDD-LTE Band  1, 3, 7
    TD-SCDMA Band  34, 39
    WCDMA 850/900/1900/2100 MHz
    GSM/EDGE  850/900/1800/1900 MHz

Posted by Jose, Wednesday, January 27, 2016

Question:

El zuk z1 tiene Corning Gorilla Glass 3?

Answers:

  • Posted by Zuk Support on Wednesday, January 27, 2016

    ZUK Mobile:
    Thank you for your mail.
    Lenovo ZUK Z1 phone come with Gorilla Glass Touch Screen.

Posted by js, Thursday, January 21, 2016

Question:

hello, when will be this grey color version back in stock?

Answers:

  • Posted by Zuk Support on Thursday, January 21, 2016

    ZUK Mobile:
    Thank you for your mail.
    When we got Lenovo ZUK Z1 Grey Color version in stock,we will update on our website.

Posted by Anbu, Tuesday, December 29, 2015

Question:

Can i get this mobile in Emi option..... from india..??

Answers:

  • Posted by Zuk Support on Tuesday, December 29, 2015

    ZUK Mobile:
    Thank you for your mail.
    We are ZUK Mobile Phone online store,we support shipping to India and we support worldwide shipping.

Posted by Anbu, Tuesday, December 29, 2015

Question:

Can I buy this mobile by Emi option..?? From india.

Answers:

  • Posted by Zuk Support on Tuesday, December 29, 2015

    ZUK Mobile:
    Thank you for your mail.
    We are Lenovo ZUK Mobile Phone online store,we support shipping to India and you will got your package in 3-5 business days by Express.

Posted by Question, Tuesday, December 1, 2015

Question:

Hai Zuk Mobile Phone Online Store, I have ordered the Z1 a week ago…still in Processing, you don’t answer on Mails. When will it be shipped? 48 hours are passed. Order # 14900001401 Please Advise! Thank you in Advance 

Answers:

  • Posted by Zuk Support on Tuesday, December 1, 2015

    ZUK Mobile:
    Thank you for your mail.
    Have you got our mail when we send your package?We send your package by DHl and the tracking number is 7123224301,please check your mail with tracking message,you will got your package soon.

  • Posted by Question on Tuesday, December 1, 2015
    Hai and thank you for your fast reply. No Email got yet. I just got an Information about processing time of 1-3 days....but now everything is clear :) Thank you
Posted by Question, Tuesday, December 1, 2015

Question:

Hai Zuk Mobile Phone Online Store, I have ordered the Z1 a week ago…still in Processing, you don’t answer on Mails. When will it be shipped? 48 hours are passed. Order # 14900001401 Please Advise! Thank you in Advance 

1 people had same question.

Answers:

  • Posted by Zuk Support on Tuesday, December 1, 2015

    ZUK Mobile:
    Thank you for your mail.
    Have you got our mail when we send your package?We send your package by DHL and the tracking number is 7123224301,you will got your package soon.Any question please tell us.

Posted by Ramon Laborda Moreu, Wednesday, November 25, 2015

Question:

What day exactly are you going to start sending the phones? Have you sent any of them? I am getting nervous because i bought it long time ago. If you dont send it this week, im going to open a disput on paypal to get my money back.

1 people had same question.

Answers:

  • Posted by Zuk Support on Wednesday, November 25, 2015

    ZUK Mobile:
    Thank you for your mail.
    We are Lenovo ZUK Mobile Phone online store,all our package come with tracking number,we will update the tracking number for you in one business days.

Posted by Ara , Wednesday, November 25, 2015

Question:

Hello I Might product costs 275 down 70 for the VAT in Spain ?

Answers:

  • Posted by Zuk Support on Wednesday, November 25, 2015

    ZUK Mobile:
    Thank you for your mail.
    We are ZUK Mobile Phone online store,We will print your package value with low price and free of tax.

Posted by Wo wa, Tuesday, November 10, 2015

Question:

You write that the track number will appear within 1 - 2 days. I ordered 4 days ago and didn´t get it. my order number is #14900000512

Answers:

  • Posted by Zuk Support on Tuesday, November 10, 2015

    ZUK Mobile:
    Thank you for your mail.
    We are ZUK Mobile Phone online store,all our package come with tracking number,please check your mail with tracking message.

Posted by Christianna, Tuesday, November 10, 2015

Question:

Hello, I would like to buy a ZUK Z1 from you and I would like to know if the greek language is included (and if not if you can do this for me) and if you can declare $70 so that I will not pay a lot of taxes because I am in Germany. Please let me know. Thank you

Answers:

  • Posted by Zuk Support on Tuesday, November 10, 2015

    ZUK Mobile:
    Thank you for your mail.
    We have ZUK Z1 phone in stock and ready to send,ZUK Z1 phone pre-installed with Greek Language and we will print your package value with low price.

Posted by EDI, Tuesday, November 10, 2015

Question:

We wanto to know if you send ZUK Z1 Phone in quantity of 3 pcs to our company in North Italy and the price of it. We are also look for lether flip cover. Because have to buy this type of phone. Thank you in advance. Edi Duri from Maxedi sas - via Diaz 11 - 33044 Manzano (Ud) - Italy.

Answers:

  • Posted by Zuk Support on Tuesday, November 10, 2015

    ZUK Mobile:
    Thank you for your mail.
    We are ZUK Mobile Phone online store,we have ZUK Z1 phone in stock and ready to send,all our package come with tracking number,you will got your package in 3-5 business days by Express.

Posted by PRETEL, Tuesday, November 10, 2015

Question:

Hello, I already have a phone ZUK and would like to buy another USB cable for this smartphone. Would you please let me know if you have in stock and how to buy it. Thank you! Best regards.

Answers:

  • Posted by Zuk Support on Tuesday, November 10, 2015

    ZUK Mobile:
    Thank you for your mail.
    We have ZUK Z1 phone USB cable in stock and ready to send.

Posted by paxquale, Monday, November 9, 2015

Question:

salve, vorrei sapere se il vostro telefono (ZUK Z1 Touch Snapdragon 5.5 Inch 4G LTE Dual SIM Android 5.1 Mobile Phone 64GB) è funzionante completamente in italia, sia in LTE che come market ANDROID , grazie

Answers:

  • Posted by Zuk Support on Monday, November 9, 2015

    ZUK Mobile:
    Thank you for your mail.
    We are ZUK Mobile Phone online store,ZUK Z1 phone pre-installed with Italian Language and pre-installed with Italian Google Play Store.

Posted by MAX, Monday, November 9, 2015

Question:

We tried again . !! Good day , I would like to know if your smartphone is currently available . I want to know if it can be shipped in Italy , how much shipping and if fees are required customs . Kind regards. Thank You. MAX

Answers:

  • Posted by Zuk Support on Monday, November 9, 2015

    ZUK Mobile:
    Thank you for your mail.
    We are ZUK Mobile Phone online store,we support shipping to Italy and all our packge come with tracking number,we will print your package value with low price,but we are not sure about your local customs.

Posted by Giovanni Papadimas, Monday, November 9, 2015

Question:

Hi ! I would like to buy two (ZUK Z1 Touch Snapdragon 5.5 Inch 4G LTE Dual SIM Android 5.1 Mobile Phone 64GB ) !! But i want too...earphones...leather case...and 2 power bank 10400mAh Mobile Power Bank for Jiayu Mobile Phone!!! It is possible ? I want tha total price please !!

Answers:

  • Posted by Zuk Support on Monday, November 9, 2015

    ZUK Mobile:
    Thank you for your mail.
    We are ZUK Mobile Phone online store,we have ZUK Z1 leather case and screen protector in stock and ready to send.

Posted by Manas Srivastava, Monday, November 9, 2015

Question:

who will provide after sale service in India in warranty period?? i need a clear answer..

Answers:

  • Posted by Zuk Support on Monday, November 9, 2015

    ZUK Mobile:
    Thank you for your mail.
    Lenovo will provide the after sale service in India.

Posted by Giovanni Papadimas, Monday, November 2, 2015

Question:

Hi ! I would like to buy two (ZUK Z1 5.5 Inch Snapdragon 801 2.5GHz 3GB 64GB FHD Screen Mobile Grey ) !! But i want too...earphones...leather case...and 2 power bank 10400mAh Mobile Power Bank for ZUK Mobile Phone!!! It is possible ? I want tha total price please !!

Answers:

  • Posted by Zuk Support on Monday, November 2, 2015

    ZUK Mobile:
    Thank you for your mail.
    We are ZUK Mobile Phone online store,we have ZUK Z1 phone in stock and ready to send,we have ZUK leather case and screen protector in stock and ready to send.

Posted by Guy camp, Monday, November 2, 2015

Question:

I live in the United States I am interested in ZUK Z1 4g phone I have AT&T as a carrier does your ZUK Z1 4g phone work in u.s.

Answers:

  • Posted by Zuk Support on Monday, November 2, 2015

    ZUK Mobile:
    Thank you for your mail.
    ZUK Z1 phone do not support 4G LTE AT&T Network.

Posted by NA, Monday, November 2, 2015

Question:

Just commenting question from Konstantin Gritsay, Thursday, October 29, 2015. Crimea is not located in Russia, it is part of Ukraine.

Answers:

  • Posted by Zuk Support on Monday, November 2, 2015

    ZUK Mobile:
    Thank you for your mail.
    We are ZUK Mobile Phone online store,our CM engineer will check it for you soon.

Posted by Andrea, Monday, November 2, 2015

Question:

Sarei interessato all'acquisto del ZUK Z1 3GB RAM al prezzo di €. 150,12. Mi potete avvisare quando il prodotto diventasse disponibile? Grazie.

Answers:

  • Posted by Zuk Support on Monday, November 2, 2015

    ZUK Mobile:
    Thank you for your mail.
    We are ZUK Mobile Phone online store,we have ZUK Z1 phone in stock and ready to send.

Posted by Konstantin Gritsay, Thursday, October 29, 2015

Question:

I like ZUK Z1 and I want to buy it. I have 3 questions. What is the total price with shipping to Russia, Crimea. And can I pay via webmoney. And when you will be to sale ZUK Z1 3Gb/61Gb. thank you.

Answers:

  • Posted by Zuk Support on Thursday, October 29, 2015

    ZUK Mobile:
    Thank you for your mail.
    We are ZUK Mobile Phone online store,we support shipping to Russia and we support Paypal,we will update the tracking number in 48hours.

Posted by Nenad Dimitrovski, Thursday, October 29, 2015

Question:

Hi! Do you ship to Serbia? I'm interested in this phone: http://www.zukmobile.cc/zuk-z1-5-5-inch-snapdragon-810-smartphone.html

Answers:

  • Posted by Zuk Support on Thursday, October 29, 2015

    ZUK Mobile:
    Thank you for your mail.
    We are ZUK Mobile Phone online store,we support shipping to Serbia and we support worldwide shipping.

Posted by Loris, Thursday, October 29, 2015

Question:

I want to buy ZUK Z1 Touch Snapdragon 5.5 Inch 4G LTE , when it will be available? Thank you.

Answers:

  • Posted by Zuk Support on Thursday, October 29, 2015

    ZUK Mobile:
    Thank you for your mail.
    We are ZUK Mobile Phone online store,we have ZUK Z1 International Version in stock and ready to send,we will update the tracking number in 48 hours.

Posted by nikhil, Thursday, October 29, 2015

Question:

where do i find google play store for ZUK Z1 ? also latest software updates ?

Answers:

  • Posted by Zuk Support on Thursday, October 29, 2015

    ZUK Mobile:
    Thank you for your mail.
    We are ZUK Mobile Phone online store,we only provide genuine and original CM ZUK Z1 phone,all our ZUK Phone pre-installed with Google Play Store,and support OTA firmware update.

Posted by Alvaro Martin, Thursday, October 29, 2015

Question:

When is is estimated to begin to sell the lenovo zuk z1 with 3 gb?

Answers:

  • Posted by Zuk Support on Thursday, October 29, 2015

    ZUK Mobile:
    Thank you for your mail.
    We have Lenovo ZUK Z1 phone in stock and ready to send,we support worldwide shipping.

Posted by rakeem, Thursday, October 29, 2015

Question:

When is the phone gonna be in stock

Answers:

  • Posted by Zuk Support on Thursday, October 29, 2015

    ZUK Mobile:
    Thank you for your mail.
    We have ZUK Z1 phone in stock and ready to send,we will updat the tracking number in 48hours.

Posted by Albertina , Sunday, October 25, 2015

Question:

Hello, will this phone be distributed in shops in Europe or is it available for online purchase only? In case it is only sold online, where will it be posted from? Will it be blocked at the customs (specifically Italy)?

Answers:

  • Posted by Zuk Support on Sunday, October 25, 2015

    Lenovo ZUK Mobile:
    Thank you for your mail.
    We are ZUK Mobile Phone online store,we only support online shopping and we will send your package from our ZUK warehouse and we will print your package value with low price.

Posted by Jacek Drzewiecki, Thursday, October 22, 2015

Question:

I want to buy ZUK Z1 5.5 Inch 64GB. Could you send me an email when it will be available? Thanks for your answer

Answers:

  • Posted by Zuk Support on Thursday, October 22, 2015

    ZUK Mobile:
    Thank you for your mail.
    We are ZUK Mobile Phone online store,we support worldwide shipping,we have ZUK Z1 phone in stock and ready to send.

Posted by Oakes Harrison, Thursday, October 22, 2015

Question:

Hey I would like to know what your return policy is? Cannot find it on the website thanks

Answers:

  • Posted by Zuk Support on Thursday, October 22, 2015

    ZUK Mobile:
    Thank you for your mail.
    Please check it here:  http://www.zukmobile.cc/warranty-and-return/

Posted by Sergio, Monday, October 19, 2015

Question:

In case that I have this mobile and have some technical problems (a broken piece, screen etc..) after the 1 year of warranty I can send the mobile to ZUK and fix it?

Answers:

  • Posted by Zuk Support on Monday, October 19, 2015

    ZUK Mobile:
    Thank you for your mail.
    Can you tell us your order number?Can you take some pictures for us?We will check it for you soon.

Posted by Karthikeyan V, Monday, October 19, 2015

Question:

Hi, I am from India. Whom should I contact for warranty purposes? Is there any service center in India?

Answers:

  • Posted by Zuk Support on Monday, October 19, 2015

    ZUK Mobile:
    Thank you for your mail
    We are ZUK mobile Phone online store,we support shipping to India,all our ZUK Mobile phone come with 12 months warranty.

Posted by Silady Neve , Monday, October 19, 2015

Question:

Hi there, I bought the Zuk Z1 Grey version And it's in process for over a week Is it because it's preorder or you have a problem with the shipping?

Answers:

  • Posted by Zuk Support on Monday, October 19, 2015

    ZUK Mobile:
    Thank you for your mail.
    Can you tell us your order number?We will update the tracking number for you.

Posted by Wo wa, Wednesday, October 14, 2015

Question:

What is the difference between the 2 grey mobilephones you offer?

Answers:

  • Posted by Zuk Support on Wednesday, October 14, 2015

    Lenovo ZUK Mobile:
    Thank you for your mail.
    Lenovo ZUK Z1 phone come with White and Grey Color version.we have Lenovo ZUK Z1 phone in stock and ready to send.

Posted by Wo wa, Wednesday, October 14, 2015

Question:

There is no snspdragon 801 "octa core" CPU on market, isn't it?

Answers:

  • Posted by Zuk Support on Wednesday, October 14, 2015

    Lenovo ZUK Mobile:
    Thank you for your mail.
    Snapdragon 801 CPU is Quad Core CPU.

Posted by Jon, Sunday, October 11, 2015

Question:

Hi, I cannot see details of the dac - is this phone the best for music through earphones? Thx.

Answers:

  • Posted by Zuk Support on Sunday, October 11, 2015

    Lenovo ZUK Mobile:
    Thank you for your mail.
    ZUK Z1 phone support the best for music through earphones.

Posted by Chriss, Thursday, October 8, 2015

Question:

The description of the mobile features says, the z1 provided FDD-LTE B20 -800 but the answer of your support from Posted by Zuk Support on Wednesday, October 7, 2015 says that the device does not support this band. What is correct? Does, or does not support B20?

Answers:

  • Posted by Zuk Support on Thursday, October 8, 2015

    Lenovo ZUK Mobile:
    Thank you for your mail.
    We are ZUK Mobile Phone online store,we will release the full specs on our website,please check our website.

Posted by Christian, Thursday, October 8, 2015

Question:

Is band 20 supported or not? If you look at all 4 models now on this site, it says different support of FDD/LTE on each color. 2 of them are said to support 800mhz, and 2 of them not. On ebay etc. no one are said to support it. It is a pretty straight forward question that should be easy to answer.

Answers:

  • Posted by Zuk Support on Thursday, October 8, 2015

    Lenovo ZUK Mobile:
    Thank you for your mail.
    We are ZUK mobile Phone online store,all our ZUK Mobile phone are unlocked Android Smart Phone,the white and grey color support FDD/LTE network.

Posted by Ilya Tarasov, Thursday, October 8, 2015

Question:

Hello. I bought you the phone 09.30.2015 year. Operation code 85Y021448M332794S. My order number # 14900000175. Tell me where I can get it. thank you in advance.

Answers:

  • Posted by Zuk Support on Thursday, October 8, 2015

    Lenovo ZUK Mobile:
    Thank you for your mail.
    We are ZUK Mobile Phone online store,we will send your package according your order number.

Posted by Ramon Laborda Moreu, Thursday, October 8, 2015

Question:

Hi, I bought a smartphone, and I paid for it 18 days ago, when you update the track number ??? You write that the track number will appear within 1 - 2 days, but it's been 18 days !!! My order # 14900000188 Thanks for your help !!!

Answers:

  • Posted by Zuk Support on Thursday, October 8, 2015

    Lenovo ZUK Mobile:
    Thank you for your mail.
    We are checking your package and we will send your package according your order number,we will send a case for you as a gift.

Posted by Héctor, Thursday, October 8, 2015

Question:

From which place will you send the mobile? I need an exactily and concrete answer, please. How much days will it take to arrive to spain when you have send it?

Answers:

  • Posted by Zuk Support on Thursday, October 8, 2015

    Lenovo ZUK Mobile:
    Thank you for your mail.
    We will send your package from our ZUK Warehouse,China.You will got your package in 3-5 business days by Express.

Posted by Filipe Pires Machado, Thursday, October 8, 2015

Question:

Hello, I'm from a portuguese company that operates the entertainment industry. We are interested in settle a multi-media / comunicarion department for expansion to Angola and Cape Verde, were we have excelent contacts to witheld a market share. Would you be interested in discussing a exclusive distribution deal? Thank you. FPM Virararuza CEO

Answers:

  • Posted by Zuk Support on Thursday, October 8, 2015

    ZUK Mobile:
    Thank you for your mail.
    We are ZUK Mobile Phone online store,we support worldwide shipping,any question please tell us.

Posted by Josef Eberle, Thursday, October 8, 2015

Question:

Hello ZUK team, Will the European version of the Z1 support LTE band 20? That would be dealbreakter for many Germans, if not. Best regards Jose Eberle

Answers:

  • Posted by Zuk Support on Thursday, October 8, 2015

    ZUK Mobile:
    Thank you for your mail.
    ZUK Z1 phone support Network in European and all our ZUK Mobile phone are unlocked Android Smart Phone.

Posted by Lolup Swain, Thursday, October 8, 2015

Question:

Hi, am from Mumbai, India and unable to purchase it as system is showing "Sorry, no quotes are available for this order at this time" and "there is no shipping method available for it".

Answers:

  • Posted by Zuk Support on Thursday, October 8, 2015

    ZUK Mobile:
    Thank you for your mail.
    We are ZUK Mobile Phone online store,we support shipping to India and we will send your package according your order number.

Posted by GPD Center, Wednesday, October 7, 2015

Question:

We are a company from Germany. How is it with VAT (we have a VAT Number) and duties?

Answers:

  • Posted by Zuk Support on Wednesday, October 7, 2015

    ZUK Mobile:
    Thank you for your mail.
    We are ZUK Z1 phone online store,we support shipping to Germany,we will send the invoice to you.

Posted by Ilya Tarasov, Wednesday, October 7, 2015

Question:

Hi, I bought a smartphone, and I paid for it seven days ago, when you update the track number ??? You write that the track number will appear within 1 - 2 days, but it's been 7 days !!! My order # # 14900000175 Thanks for your help !!!

Answers:

  • Posted by Zuk Support on Wednesday, October 7, 2015

    ZUK Mobile:
    Thank you for your mail.
    We got your message and we will resend the tracking number to you.

  • Posted by Ramon Laborda Moreu on Wednesday, October 7, 2015
    Hi, I bought a smartphone, and I paid for it 18 days ago, when you update the track number ??? You write that the track number will appear within 1 - 2 days, but it's been 18 days !!! My order # 14900000188 Thanks for your help !!!
Posted by Héctor, Wednesday, October 7, 2015

Question:

You always say that you will send the package in two days. I have bought it more days ago, so where is my tracking number. When i will receive it?

Answers:

  • Posted by Zuk Support on Wednesday, October 7, 2015

    ZUK Mobile:
    Thank you for your mail.
    We have ZUK Z1 phone in stock and ready to send
    Here is ZUK Z1 phone support band:
    TDD-LTE (bands: 38 39 40 41)
    FDD-LTE (bands: 1 3 7)
    TD- SCDMA (bands: 34 39)
    WCDMA (850 900 1900 2100 MHz)
    GSM/EDGE(850 900 1800 1900 MHz)

  • Posted by Alexandr Gavriliuc Gavriliuc on Wednesday, October 7, 2015
    Hello, how long it takes the Z1 Zuk shipping UK, NN48DB? I have to pay customs fees?
Posted by FILIPPO, Tuesday, October 6, 2015

Question:

Yes or no, there are some custom fees?

Answers:

  • Posted by Zuk Support on Tuesday, October 6, 2015

    ZUK Mobile:
    Thank you for your mail.
    We are ZUK Mobile Phone online store,we will print your package value with low price,but we are not sure about your local customs,according our report,the tax risk is 1/10,000

Posted by Raghu, Tuesday, October 6, 2015

Question:

Is there any service center in India?my phone screen guard was broken.how can I replace it?

Answers:

  • Posted by Zuk Support on Tuesday, October 6, 2015

    ZUK Mobile:
    Thank you for your mail.
    We do not have reseller in Inida and we will have fully test before we send,all our ZUK Z1 phone come with 12 months warranty.

Posted by Gaetano L., Monday, October 5, 2015

Question:

In case of order placed to you how log it takes to get to Italy? Which is the forwarding agent? Do you drop ship to final adress or get first to European warehouse? Do I have to pay custom duty? Thanks

Answers:

  • Posted by Zuk Support on Monday, October 5, 2015
    ZUK Mobile: We will update the tracking number in one or two business days,you will got your package in 3-5 business days. We will send your package from our ZUK warehouse and we will print your package value with low price.
Posted by Filippo, Monday, October 5, 2015

Question:

is it sent from an Europe store?(i'm from italy, there are some custom fees?) I'd like to buy the international version, How many days are planned for delivery in Italy?

Answers:

  • Posted by Zuk Support on Monday, October 5, 2015
    ZUK Mobile: We are ZUK Mobile Phone online store,we only provide international version ZUK Z1 phone.we will send your package directly from our ZUK warehouse,we will print your package value with low price. We will update the tracking number in 3 business days.

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