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Lenovo ZUK Z1 Snapdragon 5.5 Inch 4G LTE Dual SIM Android 5.1 Mobile Phone 64GB White

Lenovo ZUK Z1 Snapdragon 5.5 Inch 4G LTE Dual SIM Android 5.1 Mobile Phone 64GB White
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Regular Price: USD359.90

Special Price USD269.90

Availability: In stock

ZUK Z1 Android Smart Phone is the first ZUK Android Smart Phone.ZUK Z1 features 5.5 Inch 1920*1080 resolution HD Screen, with 360 degree Touch ID, RAM 3GB and 64GB Storage, support Dual SIM card,4000mAh battery and support quick charger.


ZUK Z1 Phone Cyanogen OS International Version is in stock and ready to send!

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24 Months Warranty Protection!

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Description

Details

ZUK Z1 Android Smart Phone is the first ZUK Android Smart Phone.ZUK Z1 features 5.5 Inch 1920*1080 resolution HD Screen, with 360 degree Touch ID, RAM 3GB and 64GB Storage, support Dual SIM card,4100mAh battery and support quick charger.

Please kindly note that ZUK Z1 Phone come with international firmware , with Google play store, Google services and multi-languages. This item will be shipped seperately if ordered with other goods.

ZUK Z1 U-Touch Mobile Features:

OS: Cyanogen OS 12.1
CPU: Qualcomm Snapdragon MSM8974AC
RAM     3GB,DDR3
Storage  64GB
Sim Card: Dual Nano SIM card
Service Provide: Unlocked
Band:
TDD-LTE Band 38, 39, 40, 41
FDD-LTE Band  1, 3, 7
TD-SCDMA Band  34, 39
WCDMA 850/900/1900/2100 MHz
GSM/EDGE  850/900/1800/1900 MHz

MS mode: WCDMA/GSM/4G LTE
Shell Material    Plastic
Screen: Capacitive Touchscreen, 1920*1080 High-resolution Screen Coring Gorilla Glass Touch Screen
Size:  5.5 Inch inch
Visible Angle: 178°
Resolution: 1920*1080 Full HD IPS LTPS
Navigation     GPS+GLONASS Navigator
Dual Camera:  Front Camera 8.0M ,13.0M Pixels High definition OIS Back Camera Auto Forcus

ZUK Z1 U-Touch Mobile Details:

Google Play: Support
Earphone Interface     3.5mm
USB:  USB Type-C
Bluetooth: Build in 4.1
WIFI:    5G WiFi 802.11b/g/n/ac   Wi-Fi Direct
OTG: Support
Email and Browser: Yes, built in
Video: Videp Play with formats of MP4/3GP/3G2/RM/RMVB/ASF/FLAC/APE/MOV etc.
Music     MP3/WMA/FLAC/APE/WAV/RA/Ogg/MIDI/3GP etc.
Ebook     UMD, TXT, PDF, HTML, RTF, FB2…

ZUK Z1 U-Touch Mobile contain:

1 x ZUK Z1 U-Touch Android Smart Phone
1 x USB cable
1 x Charger
1 x Battery 4100mAh

ZUK Z1 U-Touch Mobile Weight: 175g

ZUK Z1 U-Touch Mobile Size:  155.7*77.3*8.9mm

zuk z1 zuk z1 zuk z1

RAM 3GB + Storage 64GB

ZUK Z1 Phone pre-installed with Snapdragon 801 CPU,with RAM 3GB and Storage 64GB.

4100mAh battery

ZUK Z1 Phone build in 4100mAh battery,support 12hours Network,or 15 hours Video playing,or 48hours 4G Phone and 120hours Music playing.

Sony 13.0M IMX214 Camera

ZUK Z1 Phone build in HD Dual Camera,8.0M Front and 13.0M Back

Reviews

Customer Reviews 29 item(s)

should install a external memory slot
it is the best phone in this range with a huge specifications.. but i think it should have a external memory storage too coz in todays world it is important to have a external storage..so please kindly ponder over the matter
Star
Review by deba / (Posted on 6/24/2016)
Great Phone!
It's great phone with good features. But it has some issues, one major issue facing still - When a call was disconnected, screen locks and could not to able to open unless it was reboot. Same problem arise when using Adaptive Brightness. Other than this look and performance is great. Battery backup also good.
Star
Review by Danny / (Posted on 6/13/2016)
I am facing hanging issue while calling.please help me in solving this issue
The overall phone is good
Star
Review by Atalique / (Posted on 6/11/2016)
Nice phone.
Great Phone !!

Battery life was very well , and looking decent camera.
Star
Review by Vineeth / (Posted on 6/4/2016)
amazing mobile with all featurs battery powerfull ram
happy
Star
Review by lad devdatt / (Posted on 5/16/2016)
Zuk Z1 to India
"Lenovo has unveiled that it is preparing to launch its own Android spin-off powered Zuk Z1 smartphone in India this month, after being given the go ahead by the Cyanogen team."
Source: http://theandroidpoint.com/lenovo-zuk-z1-heads-to-india/
Star
Review by Arun / (Posted on 5/2/2016)
Great but needs some firmware updates
Its very well specked phone but it has to problems.
1st.... the camera it is awful very poor quality considering its a Sony sensor.
2nd .......is the lack of quick charge 2.5 hours is very slow .
Maybe 2.5 amp like the chinses version would of helped .
Star
Review by Mailroomman / (Posted on 4/25/2016)
Good quality and a most capable product
This is a well made phone with a pleasing look to it. I love the big battery and gorgeous screen coupled with ample performance. Storage is more than enough for myself. And being a bit of a geek this fits the bill... Nfc is not essential for me and I must comment on the camera it's really good. Oh the dual Sim is a bonus. I'm pleased with the type c connection supplied... No shortage of cases for it
Star
Review by Saint david / (Posted on 4/21/2016)
Great phone, though my fingerprint scanner has stopped working after few months. Customer service promises software update to fix.
Great phone..but why does website say 2 year warranty, but customer service say only 1 year warranty?
Star
Review by Wilsact / (Posted on 4/12/2016)
Awesome for the price
Really good phone with lots of customisations and great build quality.
I made an unboxing and first impressions video for this phone that you can see here: https://www.youtube.com/watch?v=mLJ_BhxA18g
Star
Review by twizar / (Posted on 2/26/2016)
Simply awesome phone!
Simply awesome phone. Quality, great os, and battery life is amazing. Love it!
Star
Review by Wilsact / (Posted on 1/27/2016)
Super awesome
Super awesome phone. I was coming from a Samsung Galaxy S3 which was apparently amazing in it's prime. That phone went down hill fast and the battery was not lasting until lunch time each day. So when I was searching for a new phone I wanted a HUGE battery, good looks and a phone that won't be slow. I was deciding between this, and the Elefone p8000 (which was much cheaper in price). I also wanted to spend no more than 200 euro. For about a week I thought I had made up my mind on the p8000 because this one was too expensive. But miraculously I found this phone on ebay for 285euro delivered - from Europe, not China (this is important). And then I realised that the Elephone at 200 euros didn't include shipping so I was going to pay more anyway. So I bit the bullet and got this one. And I have NO regrets. The battery is awesomeeeeee I get two days. The big screen is huge and I love it now, it feels premium and I am proud to show it off. And Cyanagenmod sealed the deal because I think stock android is ugly. Really is such an AWESOME phone. Didn't give it five star because of the processor - it is not slow in real life but it is a little dated.
Star
Review by Mike / (Posted on 11/18/2015)
Amazing!!!
I have spent over a week with the ZUK Z1 and this is my experience with the phone.

The Lenovo owned ZUK released their own phone after being founded in May 2015. The first phone they released is the ZUK Z1 and this is my review after using the phone as my daily driver for a week.

ZUK has provided me with a 18% off discount code which you can use when processing the order and get a great discount off an already great price. The voucher code is D2754KHF and this is valid until the 31st October 2015.

Firstly, I want to focus on the design, the phone has a metal frame with chamfered edges which bares resemblance to flagships such as the Samsung Galaxy Note 5, as well as the iPhone 5s from 2 years ago but this isn’t necessarily a bad thing. The phone feels very premium as a result, but the back is made of a glossy plastic which although feels like glass. But it is a fingerprint magnet similar to many phones from 2015. The phone is made securely though, I have tried and tried and never got a single creak from the phone as ZUK has made this very well and they should be praised for the fact. The display and back of the phone meets the frame precisely, and I can’t spot a single gap between the layers which makes the phone feel more premium. The phone is light but has the right amount of heft in it, backed up with the fact that the phones curved back makes the phone feel more compact than it is.

Next I want to talk about the price, I don’t know how ZUK has built this phone for this price, the hardware inside the phone is a Snapdragon 801 2.5Ghz quad core processor, 3GB of DDR4 RAM, a 4100Mah battery. With the back camera being 13 Megapixels and the front being 8 Megapixels.
For £259 ZUK has given this phones specs from last years’ flagships. The terrific quad core Snapdragon 801, doesn’t falter even after heavy processes are thrown at it and keeps on running like a champ throughout. The phone has 4G LTE, as well as the fact that it is GSM which means it will work throughout the world. The 4G LTE chip inside allows for incredible data speed wherever you are and the signal never once dropped out when I was using it. The phone also has the latest ac Wi-Fi which means those who have a new router which can support ac Wi-Fi can take advantage of the incredible speeds that are available inside it. Bluetooth 4.0 is also built in so you can take advantage of the more secure connection as well as stronger and wider connection.
The 5.5 inch 1080p IPS LCD display is Gorilla Glass 3, which makes the phone very resistant to scratches. The display is very bright and allows for easy viewing in direct sunlight. The display makes content viewing a really pleasant experience as it has a high pixel density of 400 pixels per inch. Any video or images viewed on the beautiful look sharp and the display is a midpoint between Samsung’s saturated displays and Apple’s reference RGB displays. This allows for deeper black and colours pop more; this makes viewing any content a very pleasant experience, but on the other hand the reds feel very off but a simple change of settings allows you to change the displays kelvin level depending on how warm or cold you would like the display to be.

This is the first phone which supports USB C version 3.0, compared to the OnePlus Two which only has the USB C v2.0. This allows for a data transfer rate of 5Gbps which is 10x the speed of USB 2.0, as a result any data transfer between your computer transfer at immensely fast speeds. The advantage of USB C v3.0 is that it can fill the 4100Mah much faster.

Coming on to the 4100Mah battery, it is massive compared to many other phones on the market. It is around 2x the size of the iPhone 6s’ battery. The huge size allows for the phone to run multiple days without needing a charge on light days. If you use the phone moderately you will likely to be able to run 2 full days before needing a charge, but even if you are the heaviest of users you will be able to get through a whole day with no problem. It is made up of two batteries which are shaped to fill as much space within the phone as possible.

Next coming onto the camera, the phone’s primary camera is a 13 Megapixel Sony IMX214 F2.0 lens which shoots stunning images. It is very fast to focus and shoots images at a 4:3 ratio at the full resolution, but if you want you can shoot it at 16:9 at 9.7 Megapixels. The camera provides sharp images with vivid colours and lots of details even when viewed on large displays. The front camera is 8 Megapixels and is relatively wide angle, this camera has a lot of detail as well but some of the images look over saturated when viewed on the phone but when viewed on a computer the images look perfectly fine, as well as having lots of detail.

The home button is the next thing I want to talk about, it has a built in fingerprint sensor which is incredibly fast. As soon as you press the home button to wake the phone and the display turns on and your already on your home screen, you literally have no time to check any notifications as the fingerprint sensor is so quick to react. The phone also has a feature which may or may not be deliberate, the phone only has a small fingerprint icon shown above the home button when the display is on and the phone wont give any response when you put an incorrect finger on the sensor. Some people may find this annoying as they might forget which finger they registered and will have to go through each finger before the phone finally unlocks.

The sleep/wake and volume up and down are very tactile but the only issue I have with them is that they wobble a bit, but we can’t really complain to ZUK as this is their very first phone and this is the only part of the phone which has any manufacturing issues but then again this is something ZUK could improve on in the ZUK Z2 maybe.

The OS is very important on the phone and this phone runs Cyanogen 12.1 which is based on Google Android 5.1.1 Lollipop. Cyanogen is seen as the most versatile operating system as it allows for lots of customisation throughout. I am a long time iOS user and using this current version of Android was very refreshing as I love the flexibility of Android and when I previously used Android it was clunky, laggy and full of bugs. But now the OS runs buttery smooth across every feature and I haven’t experienced any app closing even when having multiple apps running at once. The RAM management is very good as it manages the apps efficiently and provides those apps that need the RAM more at the forefront but still keeping the apps open in the background.

But I have had a few issues getting the phone up and running in the start as I couldn’t get the microphone or speaker working but a few OTA software updates later and the phone was running perfectly fine, but this is more due to Cyanogen rather than ZUK. The phone updates a few time the first few hours you are using it but these are harmless short software updates which are around 50Mb in size every time.

The speakers of the phone are very loud, I can fill my whole room with the sound easily and it is as loud if not louder than some dedicated speakers which is incredible in the small form factor. Measuring the maximum volume, the phone outputs a decibel level of 100 db. which is very impressive.

On the Antutu benchmark application the phone scored 47539 which is just a hair under the power of last years Samsung Galaxy Note 4 which is impressive. On Geekbench 3, the ZUK Z1 scored 987 on the single core score and on the multi core score it scored 2943 which is higher than last years Samsung Galaxy S5 by 100 points in both the single core and the multi core score. This is incredible as currently the Samsung Galaxy Note 4 and S5 sell for close to £400 new and this is £100 less than that with a newer version of Android.

For the price I doubt you could get anything better, the OnePlus one is an obvious competitor but this is the softer feeling phone out of the two as the angular edges of the OnePlus phone means that its awkward to hold seeming though it is such a big phone. The impressive specs in the budget friendly smartphone is amazing.

Overall I feel the phone is just incredible, no seriously. It is just amazing what ZUK have been able to pack into this phone, with this being their first phone they have achieved a remarkable feat and they should be proud of what they have done. I would definitely recommend this phone to anybody in the market looking for a new smartphone at either sides of the spectrum as this is quite budget friendly for people who have a smaller budget as well as being a flagship standard device for those looking at the higher side of the spectrum. By choosing this phone over a more expensive on you could buy 2 of these for the price of a single flagship smartphone. Therefore, I would highly recommend this phone to anybody looking for a great Android smartphone.



Star
Review by Siddu / (Posted on 11/1/2015)
Great phone and great battery
Great phone. Finally a phone that I can use for two days without recharging the battery. Cons: NFC missing.
Star
Review by Gigi / (Posted on 11/1/2015)
Okay phone, but...
Zuk Z1 runs very fast and smoothly. The screen is clear. However, I misunderstood the "both sims support 3g/4g network" that's in the advertisement. Quite frustrated when I learned that yes, though it is true that both sims support 4g, only one sim can be on either 3g or 4g, the other sim MUST be on 2g only. Sim 1 and Sim 2 can't simultaneously be both on 3g / 4g. We have to choose which one we prefer to be on 3g/4g and the other will automatically go on 2g.
Also, I can't seem to make the fingerprint lock to work. Many times, too, the double tap to wake the phone won't work.
Star
Review by bint Rey / (Posted on 10/28/2015)
T mobile USA
I read that it won't work in T mobile USA?
Star
Review by JR / (Posted on 10/26/2015)
Value For Money
Great Phone
Star
Review by kdpatil45 / (Posted on 10/25/2015)
Amazing phone, A must have!!!!
Great phone, definitely the best phone I've owned to date! Its very well built, screen is amazingly crisp, phone calls are very clear, very snappy and smooth! Oh, there's a hidden game crazy android aka "crazy birds" in settings under about phone! Multi-tap the 5.1.1 in android version, then paint all the lollipops using your thumb!
Star
Review by Jiggykilla / (Posted on 10/25/2015)
no band 20
band 20 LTE missing
Star
Review by jacco / (Posted on 10/21/2015)
go for it :)
I am using it since 15days .. I was probably 1st on to grab it in india .awesome phone all i can say. battery is impressive. Camera is good . speakers are terrific . I suggested everyone go for it.
Star
Review by Paul / (Posted on 10/19/2015)
No LTE
no support for north american LTE
Star
Review by john / (Posted on 10/14/2015)
1
do not support USA Tmoblie and Att 4G
Star
Review by enson / (Posted on 9/18/2015)
Too Early to Tell
To the first one with 1 star: your opinion is less of a value than those of others, who gave the phone 4 or 5 stars without testing it. At least, they want the phone; you, on the other hand, disparaged the device without any grounds. I am giving this phone 5 stars for the combination of specs and price, and 0 stars for the performance, as I
have not tried the device.
Star
Review by Leo / (Posted on 9/12/2015)
inflated rates
How can you be giving the phone stars when you have not tested it???
Star
Review by Jake / (Posted on 9/4/2015)
EU
When it will be available in EU?
Star
Review by DM / (Posted on 8/28/2015)
I'd like to know when will it be available
I'd like to know when will it be available
Star
Review by Niki / (Posted on 8/18/2015)
It seems a good deal
It seems a good deal to buy such a phone with the price.
Star
Review by Aman / (Posted on 8/18/2015)
Awesome phone!
Awesome phone! At this price I'm astonished at the value. It will be fine if it can be listed early.
Star
Review by Bobla / (Posted on 8/18/2015)
The phone itself looks very impressive
The phone itself looks very impressive and seems meets all my needs and exceeded my expectations.
Star
Review by Kevi / (Posted on 8/18/2015)

You may also be interested in the following product(s)

Questions:

Page:
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  7. 9
Posted by Abin, Saturday, June 25, 2016

Question:

Is there any service center in Kerala ,India.

Answers:

  • Posted by Lenovo Zuk on Saturday, June 25, 2016

    Lenovo ZUK Mobile:

    Thank you for your mail.

    Do not worry, all ZUK mobiles have 2 years warranty. You can contact your seller for help.

Posted by sagar, Saturday, June 25, 2016

Question:

is there any PC suite for lenovo zuk z1?

Answers:

  • Posted by Lenovo Zuk on Saturday, June 25, 2016

    Lenovo ZUK Mobile:

    Thank you for your mail.

    Lenovo ZUK Z1 is compatible with PC.

Posted by ANOOP A S, Saturday, June 25, 2016

Question:

Is lenovo zuk z1 supports reliance jio 4g sim?

Answers:

  • Posted by Lenovo Zuk on Saturday, June 25, 2016

    Lenovo ZUK Mobile:

    Thank you for your mail.

    Lenovo ZUK Z1 support Reliance Jio 4G.

Posted by joydeep khanra, Saturday, June 25, 2016

Question:

Boyught zuk.z1 on day 1 of flash sale. But its such a low quality cheap phone I have ever used. Phone can't read sim cards. No network. Getting heated badly almost to burn skin. Mothedboard crashed just on 30th day of use. Wow.. How can u people cheat us so nicely..!!! I want refund of my money. RIP zuk.

Answers:

  • Posted by Lenovo Zuk on Saturday, June 25, 2016

    Lenovo ZUK Mobile:

    Thank you for your mail.

    We are ZUK Mobile online shop, we only provide genuine and brand new ZUK mobiles.Could you tell us your order number? We will check for you.

Posted by Tushar, Saturday, June 25, 2016

Question:

hi i am looking to buy zuk z1, pls tell me in brief, which corning glass coming in miobile?? or which screen protection is coming??

Answers:

  • Posted by Lenovo Zuk on Saturday, June 25, 2016

    Lenovo ZUK Mobile:

    Thank you for your mail.

    ZUK Z1 has screen protection. You can also find the screen protector from here: http://www.zukmobile.cc/zuk-z1-protective-film.html

Posted by Vikas Gahlot, Friday, June 24, 2016

Question:

How can I install ZUI on my zuk 1

Answers:

  • Posted by Lenovo Zuk on Friday, June 24, 2016

    Lenovo ZUK Mobile:

    Thank you for your mail.

    You can find the ZUI OS package in our forum and reinstall by your end.

Posted by sandip rathore, Friday, June 24, 2016

Question:

Does it supports volte and not supports then supports new updating .

Answers:

  • Posted by Lenovo Zuk on Friday, June 24, 2016

    Lenovo ZUK Mobile:

    Thank you for your mail.

    We will post the latest news on our blog soon.

Posted by Shivananda, Friday, June 24, 2016

Question:

Where shown ram in zuk z1 mobile

Answers:

  • Posted by Zuk Support on Friday, June 24, 2016

    Lenovo ZUK Mobile:
    Thank you for your mail.
    Lenovo ZUK Z1 Phone come with RAM 3GB.

  • Posted by Lenovo Zuk on Friday, June 24, 2016

    Lenovo ZUK Mobile:

    Thank you for your mail.

    You can check it on Setting==>About Phone.

Posted by vels, Thursday, June 23, 2016

Question:

Hi... May i know ZUK Z1 is what type tough glasses (i meant scratch resistant is gorilla or dragontrail or normal screen)... It can use without temper glass is fine....

Answers:

  • Posted by Zuk Support on Thursday, June 23, 2016

    Lenovo ZUK Mobile:
    Thank you for your mail.
    Lenovo ZUK Z1 Phone come with Gorilla Glass Screen.

Posted by R Jeet, Thursday, June 23, 2016

Question:

Hi, I am interested in buying Zuk z1. I have 2 questions- So many users are complaining that phone hangs, has this bug been fixed ? Has this phone Google Play services pre-installed ?

Answers:

  • Posted by Zuk Support on Thursday, June 23, 2016

    Lenovo ZUK Mobile:
    Thank you for your mail.
    Lenovo ZUK Z1 Phone come with Cyanogen OS,pre-installed with Google Apps and Google Service.

Posted by nishant, Thursday, June 23, 2016

Question:

When buy the zuk z1 the mobile os is running 'cyanogen mod' but finally get a updates and run "cyanogen yog". please provide some new update to better camera quality. And when comes to new updates.

Answers:

  • Posted by Zuk Support on Thursday, June 23, 2016

    Lenovo ZUK Mobile:
    Thank you for your mail.
    We will release the latest firmware ROM on our website,please check our website.

Posted by vignesh, Thursday, June 23, 2016

Question:

Dear Team, I have got the this phone a week back.may I know I suppose to get the update for android 6.0.

Answers:

  • Posted by Zuk Support on Thursday, June 23, 2016

    Lenovo ZUK Mobile:
    Thank you for your mail.
    Lenovo ZUK Z1 phone support Android 6.0 Firmware update,please update the firmware.

Posted by Yasin, Thursday, June 23, 2016

Question:

When will lenovo zuk z2 available in India?

Answers:

  • Posted by Zuk Support on Thursday, June 23, 2016

    Lenovo ZUK Mobile:
    Thank you for your mail.
    We have Lenovo ZUK Z2 phone in stock and ready to send,you will got your package in 3-5 business days by Express.

Posted by nkp, Thursday, June 23, 2016

Question:

How to update lollipop to marshmallow

Answers:

  • Posted by Zuk Support on Thursday, June 23, 2016

    Lenovo ZUK Mobile:
    Thank you for your mail.
    Lenovo ZUK Z1 Phone support up to Marshmallow.

Posted by Abhishek , Thursday, June 23, 2016

Question:

Will zuk z1 get a update from Android 5.1 to marshmallow?

Answers:

  • Posted by Lenovo Zuk on Thursday, June 23, 2016

    Lenovo ZUK Mobile:

    Thank you for your mail.

    Yes, ZUK Z1 support upgrade from 5.1 to 6.0.

Posted by Swaraj, Tuesday, June 21, 2016

Question:

I got the phone last week every thing was going on until couple of days back I am getting some problem with the phone it gets stuck the phone get hang and can't receive a call also please help

Answers:

  • Posted by Lenovo Zuk on Tuesday, June 21, 2016

    Lenovo ZUK Mobile:

    Thank you for your mail.

    We are ZUK Mobile online shop, we only provide genuine and brand new ZUK mobiles.Would you mind tell us your order number? We will check for you.

Posted by Yogesh, Monday, June 20, 2016

Question:

its worth to buy this phone because too many problem experience from end user and you suggest typical type of answer.

Answers:

  • Posted by Lenovo Zuk on Monday, June 20, 2016

    Lenovo ZUK Mobile:

    Thank you for your mail.

    We are ZUK online store, all our mobiles have 24 months warranty. If you have other questions, please contact us at any time.

Posted by Ankur, Monday, June 20, 2016

Question:

Does the phone support MHL connection?

Answers:

  • Posted by Lenovo Zuk on Monday, June 20, 2016

    Lenovo ZUK Mobile:

    Thank you for your mail.

    ZUK Z1 doesn't support MHL connection for now.

Posted by Shashank Agarwal, Monday, June 20, 2016

Question:

I am purchasing lenovo zuk z1 but after 1 week of purchase phone gets lots of heat and boot loop problem. How can I fix ?

Answers:

  • Posted by Lenovo Zuk on Monday, June 20, 2016

    Lenovo ZUK Mobile:

    Thank you for your mail.

    Do not worry, our ZUK mobiles have 24 months warranty. Could you tell us more details of your main problem? We will check for you.

Posted by Ranjit, Monday, June 20, 2016

Question:

Does it supports volte

Answers:

  • Posted by Lenovo Zuk on Monday, June 20, 2016

    Lenovo ZUK Mobile:

    Thank you for your mail.

    ZUK Z1 doesn't support volte for now, but you can check ZUK Z2 first.

Posted by A.Rahul, Monday, June 20, 2016

Question:

Do your ZUK smartphones have any service centres in India mainly in chennai city?

Answers:

  • Posted by Lenovo Zuk on Monday, June 20, 2016

    Lenovo ZUK Mobile:

    Thank you for your mail.

    ZUK is the subbrand of Lenovo, you can contact our India Lenovo service for help.

Posted by wiki, Monday, June 20, 2016

Question:

if i unlock boot loader and install any other rom ..will it void warranty??

Answers:

  • Posted by Lenovo Zuk on Monday, June 20, 2016

    Lenovo ZUK Mobile:

    Thank you for your mail.

    All our ZUK mobiles have 2 years warranty. Personal error is not covered by the warranty.

Posted by vikash, Monday, June 20, 2016

Question:

this phone is support otg or not

Answers:

  • Posted by Lenovo Zuk on Monday, June 20, 2016

    Lenovo ZUK Mobile:

    Thank you for your mail.

    ZUK Z1 support OTG.

Posted by Shoaib Jankhwala, Saturday, June 18, 2016

Question:

Fm radio is missing in the phone... Will it be available in future firmware update in zuk z1?

Answers:

  • Posted by Lenovo Zuk on Saturday, June 18, 2016

    Lenovo ZUK Mobile:

    Thank you for your mail.

    We will release on our website when we got more news.

Posted by Saksham, Saturday, June 18, 2016

Question:

When we will get update for android marshmello

Answers:

  • Posted by Lenovo Zuk on Saturday, June 18, 2016

    Lenovo ZUK Mobile:

    Thank you for your mail.

    The latest firmware is in preparation, we will post the news soon.

Posted by Biplab Saha, Saturday, June 18, 2016

Question:

I've purchased Lenovo ZUK on 26th May vide bill no.ORDER # 403-9440900-7892342 and facing lot of problems: SIM CARD IS NOT GETTING DETECTED THUS UNABLE TO USE THE PHONE AT ALL Please suggest some way out else replace the the handset or I've to take help of media. Awaiting for your call at 98306-25656 Thanks & Regards Biplab Saha

Answers:

  • Posted by Lenovo Zuk on Saturday, June 18, 2016

    Lenovo ZUK Mobile:

    Thank you for your mail.

    Our ZUK mobiles have 24 months warranty. You can contact your seller for repair.replace.

Posted by Saksham kapoor, Saturday, June 18, 2016

Question:

When we will get update for new android 'marshmello'

Answers:

  • Posted by Lenovo Zuk on Saturday, June 18, 2016

    Lenovo ZUK Mobile:

    Thank you for your mail.

    We got your message, we will release the latest version soon.

Posted by Saksham kapoor, Saturday, June 18, 2016

Question:

Hey I Don't have a questions I want to give you review. Lenovo zuk z1 such a good phone 64gb in 13,499 I will give you 4 ✨ ✨ because in first 10 days this phone's mother board was roin but this good phone and tell me for any visualizer for this phone

Answers:

  • Posted by Lenovo Zuk on Saturday, June 18, 2016

    Lenovo ZUK Mobile:

    Thank you for your mail.

    We are ZUK Mobile online shop, we only provide genuine and brand new ZUK mobiles.

    Do not worry, all our ZUK Z1 have 24 months warranty.

Posted by chinmaya pradhan, Saturday, June 18, 2016

Question:

The phone some times gets to a situation, where it doesn't give any touch response, pressing tge power button get the backlight only not to respond after the finger print scan. It keeps on until it reboots itself. Very annoying . last time it was approximately for 3 hrs. Need quick solutions

Answers:

  • Posted by Lenovo Zuk on Saturday, June 18, 2016

    Lenovo ZUK Mobile:

    Thank you for your mail.

    All our ZUK Z1 have 24 months warranty, please contact our service center with your order number for help.

Posted by Ganesh S, Friday, June 17, 2016

Question:

is software update available in this product???

Answers:

  • Posted by Lenovo Zuk on Friday, June 17, 2016

    Lenovo ZUK Mobile:

    Thank you for your mail.

    ZUK Z1 support update firmware.

Posted by bharat, Friday, June 17, 2016

Question:

1. Double tap to wake doesnt work most of the time. 2. Fingerprint sensor doesnt register sometimes (might be related to double tap to wake not working) 3. Earphone audio volume during music playback become noticeably quieter with display off, if i press the power button to turn on the display it becomes much louder 4. Z1 occasionally doesnt wake up from standby instantly, it takes couple of power button presses for it to wake up (this also might be connected to double tap to wake issue)

Answers:

  • Posted by Lenovo Zuk on Friday, June 17, 2016

    Lenovo ZUK Mobile:

    Thank you for your mail.

    Do not worry, Z1 has 24 months warranty. Please contact our customer care forhelp.

Posted by Abhishek Bhagat, Friday, June 17, 2016

Question:

The Zuk Z1 is sold in India via Amazon.in under the name Lenovo Zuk Z1. Is the phone of Lenovo? And if I buy the phone and I face some issue with the hardware or the software when the phone is in warranty period then where do I have to get the phone repaired? Do I have to visit Lenovo Service Centre or somewhere else?

Answers:

  • Posted by Lenovo Zuk on Friday, June 17, 2016

    Lenovo ZUK Mobile:

    Thank you for your mail.

    ZUK is a sub-brand of Lenovo. Do not worry, all our ZUK mobiles have 24 months warranty. You can contact our Lenovo service center.

Posted by Dr rao, Thursday, June 16, 2016

Question:

Zuk 1 I have purchased. But Volte is not working in India 4G Jio. How to work? Is it really support VoLTE.

Answers:

  • Posted by Lenovo Zuk on Thursday, June 16, 2016

    Lenovo ZUK Mobile:

    Thank you for your mail.

    We will release the guide on our website soon.

Posted by Shubham Bhise, Thursday, June 16, 2016

Question:

When will the Lenovo Zuk Z1 will recieve its Marshmallow update i.e Cyanogen OS 13 ? Its been 6 months and still no update to marshmallow. When we will be receiving update?

Answers:

  • Posted by Lenovo Zuk on Thursday, June 16, 2016

    Lenovo ZUK Mobile:

    Thank you for your mail.

    The latest Marshmallow is in preparation, we will post it soon.

Posted by siddharth singh, Wednesday, June 15, 2016

Question:

Sir i want to buy zuk z1 but when i see review most people complain about hanging problem after call ending can you plzzz fix the problem so i can buy a zuk z1 and when it fix.

Answers:

  • Posted by Lenovo Zuk on Wednesday, June 15, 2016

    Lenovo ZUK Mobile:

    Thank you for your mail.

    We are ZUK Mobile online shop, we only provide genuine and brand new ZUK mobiles.

Posted by Kamal , Wednesday, June 15, 2016

Question:

During calls my mobile ,Lenovo zuk z1 is hang and it display turn on and off automatically. And at that time I have to restart my device. And I am phasing this problems 3 to 4 times in a day

Answers:

  • Posted by Lenovo Zuk on Wednesday, June 15, 2016

    Lenovo ZUK Mobile:

    Thank you for your mail.

    Do not worry, all our ZUK mobile have 24 months warranty. Please conatct our customer service with your order number.

Posted by Krishna Pravin, Tuesday, June 14, 2016

Question:

I want to know about after sales support in India. Do you have service centres, technical assistance through phone in India?

Answers:

  • Posted by Lenovo Zuk on Tuesday, June 14, 2016

    Lenovo ZUK Mobile:

    Thank you for your mail.

    We do not have service center in India for now. We will post when it is ready.

Posted by Harpal chavda, Tuesday, June 14, 2016

Question:

Mobile is getting locked when call disconnected and could not able to unlock it. Itautomatically unlock and lock itself continuously unless it is reboot.

Answers:

  • Posted by Lenovo Zuk on Tuesday, June 14, 2016

    Lenovo ZUK Mobile:

    Thank you for your mail.

    Do not worry, please try to reset your mobile to factory mode, it will help.

Posted by akhil pratyush, Tuesday, June 14, 2016

Question:

When will the zuk z1 receive the marshmallow /cm13 update?

Answers:

  • Posted by Lenovo Zuk on Tuesday, June 14, 2016

    Lenovo ZUK Mobile:

    Thank you for your mail.

    The CM13 is in test, we will release on our website when it is ready.

Posted by Michael, Tuesday, June 14, 2016

Question:

When are we going to become the new Cyanogen OS 13.1 on the Z1? Is there a way to install it on my own?

Answers:

  • Posted by Lenovo Zuk on Tuesday, June 14, 2016

    Lenovo ZUK Mobile:

    Thank you for your mail.

    We support update by OTA, you can update by your end.

Posted by gaurav , Tuesday, June 14, 2016

Question:

Headphone are available in the box ?

Answers:

  • Posted by Lenovo Zuk on Tuesday, June 14, 2016

    Lenovo ZUK Mobile:

    Thank you for your mail.

    The original package of ZUK Z1 do not included the headphones, you need to buy separately.

Posted by Jinu Jagadeesh, Monday, June 13, 2016

Question:

Does Lenovo ZUK z1 supports call recording? Which call recording app will works fine?

Answers:

  • Posted by Lenovo Zuk on Monday, June 13, 2016

    Lenovo ZUK Mobile:

    Thank you for your mail.

    ZUK Z1 supports call recording. You can also download app to help.

Posted by shibin , Monday, June 13, 2016

Question:

Is there any warranty paper for lenovo ZUK z1??

Answers:

  • Posted by Lenovo Zuk on Monday, June 13, 2016

    Lenovo ZUK Mobile:

    Thank you for your mail.

    We are ZUK online store, all our ZUK models have 12 months warranty. Any question, please contact our customer care.

Posted by Dhanasekar, Monday, June 13, 2016

Question:

Mobile is getting locked when call disconnected and could not able to unlock it. It automatically unlock and lock itself continuously unless it is reboot. Same problems arise when using Adaptive brightness enabled. While mobile is in Stand-by mode, the screen on and off for every 10 secs. Kindly review these issues and update them ASAP. Expecting you next system update soon. Thanks!

Answers:

  • Posted by Lenovo Zuk on Monday, June 13, 2016

    Lenovo ZUK Mobile:

    Thank you for your mail.

    We got your message, we will transfer to opur engineers. We will post the latest firmware soon.

Posted by shahnawaz, Monday, June 13, 2016

Question:

i purchased zuk z1, it was hanging alot after call,i replaced the phone,even the phone which i recieved afterwards is giving the same problem,its hanging alot ,i need to restart the phone once its hanged,need to do dis almost 10 times a day. will you plz tell me will dthis problem be solved or i should refund my money by returning it back.

Answers:

  • Posted by Lenovo Zuk on Monday, June 13, 2016

    Lenovo ZUK Mobile:

    Thank you for your mail.

    We are ZUK online store, we have fully check before sending. Could you tell us your order number? Our engineers will check for you.

Posted by tushit singh, Saturday, June 11, 2016

Question:

does lenovo zuk z1 supports OTG(pendrive connection)? nd i want to upgrade it to marshmallow...when the updates will come?

Answers:

  • Posted by Lenovo Zuk on Saturday, June 11, 2016

    Lenovo ZUK Mobile:

    Thank you for your mail.

    ZUK Z1 support OTG. Please try to update your firmware by OTA

Posted by Akhil , Saturday, June 11, 2016

Question:

I got the phone on 6th June and it suddenly stopped working today, i tried rebooting it but the buttons are not working. What should i do?

Answers:

  • Posted by Lenovo Zuk on Saturday, June 11, 2016

    Lenovo ZUK Mobile:

    Thank you for your mail.

    We are ZUK online store, all our ZUK mobiles have 24 months warranty. Please contact our customer care for help.

Posted by Vijay Thakker, Saturday, June 11, 2016

Question:

How to set download ringtone to phone?

Answers:

  • Posted by Lenovo Zuk on Saturday, June 11, 2016

    Lenovo ZUK Mobile:

    Thank you for your mail.

    We will release the manual on our website soon, please check our post later.

Posted by Giannis, Saturday, June 11, 2016

Question:

I recently bought Lenovo ZUK Z1 phone. I am experiencing screen hanging issue right after ending the calls, sometimes during the calls and sometimes when i just want to unlock the phone..What is the solution for this? Is there any official service in Greece? How can i contact with them?

Answers:

  • Posted by Lenovo Zuk on Saturday, June 11, 2016

    Lenovo ZUK Mobile:

    Thank you for your mail.

    Could you send us some pictures of your main problem? Our engineers will check for you.

Posted by Yash saxena , Saturday, June 11, 2016

Question:

Hey plz help me..... I just buy u r phone from Amazon and my phone start hanging within 10 day There is messages ... Like this unfortunately UI has been stop ... There is bug.. In my phone plz help me to sort out...

Answers:

  • Posted by Lenovo Zuk on Saturday, June 11, 2016

    Lenovo ZUK Mobile:

    Thank you for your mail.

    We got your message, we will release the firmware to fix the bug soon.

Posted by ganesh gurav, Friday, June 10, 2016

Question:

Lenovo.zuk.z1 supported Volte phone??

1 people had same question.

Answers:

  • Posted by Lenovo Zuk on Friday, June 10, 2016

    Lenovo ZUK Mobile:

    Thank you for your mail.

    We will release on our website when we got more news.

  • Posted by Mitesh Soni on Friday, June 10, 2016
    No I also want to know that it support all Indian bands soit helps us to buy zuk z1 thanks
Posted by Kumar, Friday, June 10, 2016

Question:

I have been using Lenovo ZUK Z1 from past 2weeks now, iam facing battery issues, on a full charged battery the life of the battery lasts for only 4-5 of hours. What might be the reason.

Answers:

  • Posted by Lenovo Zuk on Friday, June 10, 2016

    Lenovo ZUK Mobile:

    Thank you for your mail.

    Could you tell us your order number? Our aftersale service will contact you soon.

Posted by akash Kadam, Friday, June 10, 2016

Question:

headphone given with zuk z1, yes or no so why

Answers:

  • Posted by Lenovo Zuk on Friday, June 10, 2016

    Lenovo ZUK Mobile:

    Thank you for your mail.

    ZUK headphones is not ready for now, we will release more accessories on our website soon.

Posted by Gaurav , Friday, June 10, 2016

Question:

What accesoceries are you provide with this cell phone?

Answers:

  • Posted by Lenovo Zuk on Friday, June 10, 2016

    Lenovo ZUK Mobile:

    Thank you for your mail.

    The original package of ZUK Z1 do not included accessories, you need to buy separately.

Posted by HIREN SHAH, Wednesday, June 8, 2016

Question:

does it support indian language punjabi, Gujarati, Marathi, Hindi?

Answers:

  • Posted by Lenovo Zuk on Wednesday, June 8, 2016

    Lenovo ZUK Mobile:

    Thank you for your mail.

    ZUK Z1 supports Indian language, we wil release more details on our website.

Posted by Rohith, Wednesday, June 8, 2016

Question:

How to set download ringtone to phone

Answers:

  • Posted by Lenovo Zuk on Wednesday, June 8, 2016

    Lenovo ZUK Mobile:

    Thank you for your mail.

    We will release the guide on our website soon, please check our post later.

Posted by Thomas, Tuesday, June 7, 2016

Question:

Hi! I have a Zuk Z1 with Cyanogen OS. I saw, there is already official CM 13 on the website, but I want to upgrade it with OTA. When will it be available?

Answers:

  • Posted by Lenovo Zuk on Tuesday, June 7, 2016
    Lenovo ZUK Mobile: Thank you for your mail. ZUK Z1 support OTA upgrade, we will release the news soon.
Posted by jayanth, Tuesday, June 7, 2016

Question:

How to change the ringtone? i have few files and i want to use them as ringtone.. can you guys help me out?

Answers:

  • Posted by Lenovo Zuk on Tuesday, June 7, 2016
    Lenovo ZUK Mobile: Thank you for your mail. We will release the guide on our website, please check our post.
Posted by PRASAD, Monday, June 6, 2016

Question:

How to set ringtone other than default. I want to set latest ringtone

Answers:

  • Posted by Lenovo Zuk on Monday, June 6, 2016
    Lenovo ZUK Mobile: Thank you for your mail. You can download the latest ringtones and set it in music player.
Posted by Vipin Thomas, Monday, June 6, 2016

Question:

I recently bought Lenovo ZUK Z1 phone. I am experiencing screen hanging issue right after ending the calls. What is the solution for this?

Answers:

  • Posted by Lenovo Zuk on Monday, June 6, 2016
    Lenovo ZUK Mobile: Thank you for your mail. Do not worry, all our models have 24 months warranty. Please contact our customer service asap.
Posted by Tejveer, Monday, June 6, 2016

Question:

does it support indian language punjabi??

Answers:

  • Posted by Lenovo Zuk on Monday, June 6, 2016
    Lenovo ZUK Mobile: Thank you for your mail. ZUK Z1 support Indian language.
Posted by Kamal, Sunday, June 5, 2016

Question:

Does it support VoLTE technology

1 people had same question.

Answers:

  • Posted by Zuk Support on Sunday, June 5, 2016

    Lenovo ZUK Mobile:
    Thank you for your mail.
    Lenovo ZUK Z1 phone support 4G LTE network and all our Lenovo ZUK Z1 phone come with unlocked Android Smart Phone.

Posted by siddhant, Sunday, June 5, 2016

Question:

I am an indian. I want to know that zuk z1 have theatermax technology

Answers:

  • Posted by Zuk Support on Sunday, June 5, 2016

    Lenovo ZUK Mobile:
    Thank you for your mail.
    Yes,Lenovo ZUK Z1 Phone support working in India.

Posted by Rohit, Sunday, June 5, 2016

Question:

Does intelligent cut off between charger and battery works?

Answers:

  • Posted by Zuk Support on Sunday, June 5, 2016

    Lenovo ZUK Mobile:
    Thank you for your mail.
    Of course,Lenovo ZUK Z1 phone support intelligent cut off between charger and battery.

Posted by Rahul, Sunday, June 5, 2016

Question:

Is this VOLTE phone ?

Answers:

  • Posted by Zuk Support on Sunday, June 5, 2016

    Lenovo ZUK Mobile:
    Thank you for your mail.
    Lenovo ZUK Z2 phone support 4G LTE network.

Posted by L Prasad, Sunday, June 5, 2016

Question:

Using the device from last one week my question is my speaker while talking a call is not so good why

Answers:

  • Posted by Zuk Support on Sunday, June 5, 2016

    Lenovo ZUK Mobile:
    Thank you for your mail.
    Do not worry,we have fully test before we send,please try turn up the volume.

Posted by shubham, Sunday, June 5, 2016

Question:

Does zuk z1 have screen mirroring and crome cast

Answers:

  • Posted by Zuk Support on Sunday, June 5, 2016

    Lenovo ZUK Mobile:
    Thank you for your mail.
    Lenovo ZUK Z1 Phone do not support Screen Mirroring.

Posted by Yash saxena , Sunday, June 5, 2016

Question:

I have buyed a zuk z 1 and just want to know that When will be there an official update of android 6. For my phone and there some little bugs regarding my phone

Answers:

  • Posted by Zuk Support on Sunday, June 5, 2016

    Lenovo ZUK Mobile:
    Thank you for your mail.
    Lenovo ZUK Z1 Phone support Android 6.0 Firmware update,please check our news blog.

Posted by Sunilkumar, Friday, June 3, 2016

Question:

how to know unread messages

Answers:

  • Posted by Lenovo Zuk on Friday, June 3, 2016
    Lenovo ZUK Mobile: Thank you for your mail. There will be reminder when there are unread message, you can set in Settings.
Posted by mangesh rajbhoj, Thursday, June 2, 2016

Question:

How could I change the view of MENU. I mean grid , list etc.marshmallow update info.plz

Answers:

  • Posted by Lenovo Zuk on Thursday, June 2, 2016
    Lenovo ZUK Mobile: Thank you for your mail. You can change the view in settings and choose the style you like. ZUK Z1 support update to Marshmallow, we will release it soon.
Posted by SaiRam, Thursday, June 2, 2016

Question:

Hi does it supports FM, i have red that it wont. if i install third party FM, does it supports then....?

Answers:

  • Posted by Lenovo Zuk on Thursday, June 2, 2016
    Lenovo ZUK Mobile: Thank you for your mail. ZUK Z1 doesn't have pre-installled FM for now. But you can download apps to figure it out.
Posted by Sumanth, Thursday, June 2, 2016

Question:

Does Zuk mobiles has service centers in india seperatly or Lenovo service centers are only the way to get service.

Answers:

  • Posted by Lenovo Zuk on Thursday, June 2, 2016
    Lenovo ZUK Mobile: Thank you for your mail. You can contact our Lenovo service in India for help.
Posted by mangesh, Wednesday, June 1, 2016

Question:

Does lenovo zuk z1 support otg. Does zuk z1 support usb. Mouse. Keyboard. Etc..n how

Answers:

  • Posted by Zuk Support on Wednesday, June 1, 2016

    Lenovo ZUK Mobile:
    Thank you for your mail.
    Of course,Lenovo ZUK Z1 Phone support OTG function and support USB,Mouse and Keyboard.

Posted by mangesh, Wednesday, June 1, 2016

Question:

How can I get a advance-instruction for my lenovo zuk 1?

Answers:

  • Posted by Zuk Support on Wednesday, June 1, 2016

    Lenovo ZUK Mobile:
    Thank you for your mail.
    Can you tell us more details?Lenovo ZUK Z2 phone come with Cyanogen OS and we will release the full report on our website.

Posted by Devesh Rajarshi, Wednesday, June 1, 2016

Question:

Everything works fine on the device. Just the Audiofx App does not work properly. After playing any song or video for a minute or two, the equalizer stops responding and doesn't do any thing. I think that's just a bug, but it has to be eliminated. When will this be resolved?

Answers:

  • Posted by Zuk Support on Wednesday, June 1, 2016

    Lenovo ZUK Mobile:
    Thank you for your mail.
    We will check with Cyanogen OS engineer and we will release the latest firmware Update on our website.

Posted by Dan Tablero, Friday, April 22, 2016

Question:

Do you ship to the mexico city? Thank you for your help in this matter.

1 people had same question.

Answers:

  • Posted by Zuk Support on Friday, April 22, 2016

    ZUK Mobile:
    Thank you for your mail.
    We are Lenovo ZUK Mobile Phone online store,we support shipping to Mexico and you will got your package in 3-5 business days by Express.

Posted by mia, Monday, April 18, 2016

Question:

How can I preorder for ZUK Kim Soo Hyun star phone? Price and deposit? I'm not Chinese and can I purchase one?

Answers:

  • Posted by Zuk Support on Monday, April 18, 2016

    ZUK Mobile:
    Thank you for your mail.
    We are Lenovo ZUK Mobile Phone online store,we will release ZUK Kim Soo Hyun Star Phone on our website,you will got your package in 3-5 business days by Express.

Posted by shimon, Sunday, April 17, 2016

Question:

Where can I download a full user manual of Z1? Thanks Shimon

Answers:

  • Posted by Zuk Support on Sunday, April 17, 2016

    ZUK Mobile:
    Thank you for your mail.
    We will release Lenovo ZUK Z1 English Manual on our website,please check our website.

Posted by Danish, Friday, April 15, 2016

Question:

Hello Lenovo Team, I want to know what is the official price of ZUK Z1 In Pakistan because this phone available on an online shopping store but don't know the price they are giving is good or not

Answers:

  • Posted by Zuk Support on Friday, April 15, 2016

    ZUK Mobile:
    Thank you for your mail.
    We are Lenovo ZUK Mobile Phone online store,we support worldwide shipping and you will got your package in 3-5 business days by Express.

Posted by Federico Castiglione, Friday, April 15, 2016

Question:

Where can I download a full user manual of Z1? Thanks

Answers:

  • Posted by Zuk Support on Friday, April 15, 2016

    ZUK Mobile:
    Thank you for your mail.
    We will release Lenovo ZUK Z1 English Manual on our website,please check our news blog.

Posted by Stephanie, Friday, April 15, 2016

Question:

Will this phone work in ireland and also can I get a 3 pin wall plug that works in ireland?

Answers:

  • Posted by Zuk Support on Friday, April 15, 2016

    ZUK Mobile:
    Thank you for your mail.
    We are Lenovo ZUK Mobile Phone online store,we will send the right adapter according your shipping address.

Posted by Flitz, Friday, April 15, 2016

Question:

When are we having Cyanogen OS 13 OTA update for international ZUK Z1? Thank you for your answer.

Answers:

  • Posted by Zuk Support on Friday, April 15, 2016

    ZUK Mobile:
    Thank you for your mail.
    When we got the latest firmware update from Cyanogen OS,we will update on our website,Lenovo ZUK Z1 phone support OTA update.

Posted by mahi, Friday, April 15, 2016

Question:

will i get battery and parts of zuk z1 in kerala. ? is there any service centre in kerala or neary by states?

Answers:

  • Posted by Zuk Support on Friday, April 15, 2016

    ZUK Mobile:
    Thank you for your mail.
    We are Lenovo ZUK Mobile Phone online store,ZUK Z1 Phone build in Battery and do not support remove.

Posted by Rahman Ali, Tuesday, April 12, 2016

Question:

Zuk z1 is pure Android phone or it dose have UI like all other brands have dirty UI to make Android market dirty with their UI ?

Answers:

  • Posted by Zuk Support on Tuesday, April 12, 2016

    ZUK Mobile:
    Thank you for your mail.
    Lenovo ZUK Z1 phone pre-installed with CM International Version,come with Pure Android OS.

Posted by jani, Tuesday, April 12, 2016

Question:

How could I change the view of MENU. I mean grid , list stc.

Answers:

  • Posted by Zuk Support on Tuesday, April 12, 2016

    ZUK Mobile:
    Thank you for your mail.
    Please choose Setting==>>Menu

Posted by jani, Tuesday, April 12, 2016

Question:

How could I change the view of MENU. I mean grid , list stc.

Answers:

  • Posted by Zuk Support on Tuesday, April 12, 2016

    ZUK Mobile:
    Thank you for your mail.
    Please choose Setting==>>Menu.

Posted by Neelam sapate, Thursday, April 7, 2016

Question:

I am waiting tell me when available zuk z1 in india ?

Answers:

  • Posted by Zuk Support on Thursday, April 7, 2016

    ZUK Mobile:
    Thank you for your mail.
    We are Lenovo ZUK Mobile online store,we have ZUK Mobile Phone in stock and ready to send,we support shipping to India.

Posted by Anees, Friday, April 1, 2016

Question:

Recently i purchase zuk z1 and i am very happy with phone, i just want to know this phone came with attached any screen protector or its just a phone screen..?

Answers:

  • Posted by Zuk Support on Friday, April 1, 2016

    ZUK Mobile:
    Thank you for your mail.
    We are Lenovo ZUK Mobile Phone online store,we have Lenovo ZUK Z1 Phone Screen Protector in stock and ready to send.

Posted by Jonathan Asiegbunam, Friday, April 1, 2016

Question:

Does the Lenovo Zuk Z1 have ship to South Africa and is the import charge included in the price?

Answers:

  • Posted by Zuk Support on Friday, April 1, 2016

    ZUK Mobile:
    Thank you for your mail.
    We are Lenovo ZUK Mobile Phone online store,we support shipping to South Africa and you will got your package in 3-5 business days by Express,our price do not contain the tax,we are not sure about your local customs.

Posted by Gul Sher, Wednesday, March 30, 2016

Question:

How can i get this phone in Islamabad, Pakistan? Will the delivery cost extra charges? Is there a possibility that the price may fall?

Answers:

  • Posted by Zuk Support on Wednesday, March 30, 2016

    ZUK Mobile:
    Thank you for your mail.
    We are Lenovo ZUK Mobile Phone online store,our price is wholesale price.we support shipping to Pakistan and the shipping cost is 12USD.

Posted by bIRF, Sunday, March 27, 2016

Question:

Hello, I am travelling a lot, so I have plenty of normal SIM, can you do a dual 'mini SIM' version? Dual nano is no sense IMO

Answers:

  • Posted by Zuk Support on Sunday, March 27, 2016

    ZUK Mobile:
    Thank you for your mail.
    Lenovo ZUK Z1 phone support Dual Nono SIM card.

  • Posted by Zuk Support on Sunday, March 27, 2016

    ZUK Mobile:
    Thank you for your mail.
    Lenovo ZUK Z1 phone support Dual Nono SIM card.

Posted by Constantin , Sunday, March 27, 2016

Question:

Good afternoon, I bought from souq.com one Zuk smartphone. By mistake I broke my display. How can I fix this problem? Actually the glass is broken, left corner, down, close to the control button. I live in Saudi Arabia. This is first question and the second one, we will receive here update for Android 6.0, Marshmallow. Thanks in advance.

Answers:

  • Posted by Zuk Support on Sunday, March 27, 2016

    ZUK Mobile:
    Thank you for your mail.
    We are Lenovo ZUK Mobile Phone online store,Can you take some pictures for us?We will check it foryou,ZUK Z1 phone support Android 6.0 Firmware update.

Posted by Roger , Friday, March 25, 2016

Question:

I've broken my screen and I was wondering what do I have to do if I want you to repair it, but thank you

Answers:

  • Posted by Zuk Support on Friday, March 25, 2016

    ZUK Mobile:
    Thank you for your mail.
    Can you tell us your order number?Can you take some pictures for us?We will check it for you soon.

Posted by sonu khan, Friday, March 25, 2016

Question:

hi sir i want to buy this phone lenovo zuk z1 .in india how could i? is that phone unlocked? what are the services centers in india ? is that phone supports 4g bands in india?

Answers:

  • Posted by Zuk Support on Friday, March 25, 2016

    ZUK Mobile:
    Thank you for your mail.
    We are Lenovo ZUK Mobile Phone online store,we support shipping to India and all our Lenovo ZUK Mobile Phone come with unlocked Android Smart Phone,ZUK Z1 phone support 4G LTE network in India.

Posted by José , Friday, March 25, 2016

Question:

Do you ship to Spain?

Answers:

  • Posted by Zuk Support on Friday, March 25, 2016

    ZUK Mobile:
    Thank you for your mail.
    We are Lenovo ZUK Mobile Phone online store,we support shipping to Spain and you will got your package in 3-5 business days by Express.

Posted by Rupesh Shah, Monday, March 21, 2016

Question:

What if I will buy this phone from uk?it will support Network in Nepal?it will be unlocked?

Answers:

  • Posted by Zuk Support on Monday, March 21, 2016

    ZUK Mobile:
    Thank you for your mail.
    We are Lenovo ZUK Mobile Phone online store,Lenovo ZUK Mobile Phone support working in Nepal and all our ZUK Mobile Phone come with unlocked Android Smart Phone.

Posted by Faris Ahsan, Monday, March 21, 2016

Question:

Does lenovo zuk z1 support otg. Does zuk z1 support usb. Mouse. Keyboard. Etc...

Answers:

  • Posted by Zuk Support on Monday, March 21, 2016

    ZUK Mobile:
    Thank you for your mail.
    Yes,Lenovo ZUK Mobile Phone support OTG function and support USB mouse,Keyboard and so on.

Posted by pArth, Monday, March 21, 2016

Question:

Do i need to unlock zuk z1 after getting it in india? and...what is delivery charges?

Answers:

  • Posted by Zuk Support on Monday, March 21, 2016

    ZUK Mobile:
    Thank you for your mail.
    We are Lenovo ZUK Mobile Phone online store,we support shipping to India and the shipping cost around 10USD,you will got your package in 3-5 business days by Express.

Posted by Joe , Wednesday, March 16, 2016

Question:

Do you provide free shipping? Which shipping company do you use?

Answers:

  • Posted by Zuk Support on Wednesday, March 16, 2016

    ZUK Mobile:
    Thank you for your mail.
    We are Lenovo ZUK Mobile Phone online store,we support fast and safe shipping,we support Express and Airmail shipping.

Posted by Rupesh Shah, Sunday, March 13, 2016

Question:

How can I get this phone in nepal?will you deliver it?

Answers:

  • Posted by Zuk Support on Sunday, March 13, 2016

    ZUK Mobile:
    Thank you for your mail.
    We are Lenovo ZUK Mobile Phone online store,we support shipping to Nepal and we support worldwide shipping.

  • Posted by Rupesh Shah on Sunday, March 13, 2016
    whether this phone will be unlocked if it comes to Nepal?

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