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Lenovo ZUK Z1 Snapdragon 5.5 Inch 4G LTE Dual SIM Android 5.1 Mobile Phone 64GB White

Lenovo ZUK Z1 Snapdragon 5.5 Inch 4G LTE Dual SIM Android 5.1 Mobile Phone 64GB White
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Regular Price: USD359.90

Special Price USD219.90

Availability: Out of stock

ZUK Z1 Android Smart Phone is the first ZUK Android Smart Phone.ZUK Z1 features 5.5 Inch 1920*1080 resolution HD Screen, with 360 degree Touch ID, RAM 3GB and 64GB Storage, support Dual SIM card,4000mAh battery and support quick charger.


ZUK Z1 Phone Cyanogen OS International Version is in stock and ready to send!

Worldwide Fast Shipping!

Be shipped within 48 hours!

24 Months Warranty Protection!

Description

Details

ZUK Z1 Android Smart Phone is the first ZUK Android Smart Phone.ZUK Z1 features 5.5 Inch 1920*1080 resolution HD Screen, with 360 degree Touch ID, RAM 3GB and 64GB Storage, support Dual SIM card,4100mAh battery and support quick charger.

Please kindly note that ZUK Z1 Phone come with international firmware , with Google play store, Google services and multi-languages. This item will be shipped seperately if ordered with other goods.

ZUK Z1 U-Touch Mobile Features:

OS: Cyanogen OS 12.1
CPU: Qualcomm Snapdragon MSM8974AC
RAM     3GB,DDR3
Storage  64GB
Sim Card: Dual Nano SIM card
Service Provide: Unlocked
Band:
TDD-LTE Band 38, 39, 40, 41
FDD-LTE Band  1, 3, 7
TD-SCDMA Band  34, 39
WCDMA 850/900/1900/2100 MHz
GSM/EDGE  850/900/1800/1900 MHz

MS mode: WCDMA/GSM/4G LTE
Shell Material    Plastic
Screen: Capacitive Touchscreen, 1920*1080 High-resolution Screen Coring Gorilla Glass Touch Screen
Size:  5.5 Inch inch
Visible Angle: 178°
Resolution: 1920*1080 Full HD IPS LTPS
Navigation     GPS+GLONASS Navigator
Dual Camera:  Front Camera 8.0M ,13.0M Pixels High definition OIS Back Camera Auto Forcus

ZUK Z1 U-Touch Mobile Details:

Google Play: Support
Earphone Interface     3.5mm
USB:  USB Type-C
Bluetooth: Build in 4.1
WIFI:    5G WiFi 802.11b/g/n/ac   Wi-Fi Direct
OTG: Support
Email and Browser: Yes, built in
Video: Videp Play with formats of MP4/3GP/3G2/RM/RMVB/ASF/FLAC/APE/MOV etc.
Music     MP3/WMA/FLAC/APE/WAV/RA/Ogg/MIDI/3GP etc.
Ebook     UMD, TXT, PDF, HTML, RTF, FB2…

ZUK Z1 U-Touch Mobile contain:

1 x ZUK Z1 U-Touch Android Smart Phone
1 x USB cable
1 x Charger
1 x Battery 4100mAh

ZUK Z1 U-Touch Mobile Weight: 175g

ZUK Z1 U-Touch Mobile Size:  155.7*77.3*8.9mm

zuk z1 zuk z1 zuk z1

RAM 3GB + Storage 64GB

ZUK Z1 Phone pre-installed with Snapdragon 801 CPU,with RAM 3GB and Storage 64GB.

4100mAh battery

ZUK Z1 Phone build in 4100mAh battery,support 12hours Network,or 15 hours Video playing,or 48hours 4G Phone and 120hours Music playing.

Sony 13.0M IMX214 Camera

ZUK Z1 Phone build in HD Dual Camera,8.0M Front and 13.0M Back

Reviews

Customer Reviews 35 item(s)

good
Nic camera & perfomance
Star
Review by Dipu smart / (Posted on 10/31/2016)
Satisfied but...
Overall this is a great midrange phone. Apart from the great battery life, the screen is gorgeous, the fingerprint reader is fast and positioned where I want it to be. The design is simple yet elegant. One of the things I have to complain is the lack of marshmallow update. The other thing is the occasional heating problem. Then there's the occasional problem with the knock to wake.
I wish you would work on the marshmallow update ASAP.
Star
Review by Psalmboy23 / (Posted on 10/12/2016)
Call Time Does Not Appear
Call timing does not appear for the past days which is very poor feature of this phone. Call details are most important.
Star
Review by Swapnil / (Posted on 8/29/2016)
good
all over good phone but some problems facing when I m calling many time my voice not listen the person nd last day my all data lost automatically .....pls solve my problem guys ....
Star
Review by Lalit / (Posted on 8/26/2016)
Nice Phone with a couple of cons ...
The Phone itself is great: the display is very good, its fast, has enough memory, the tech specs are o.k.
But the cons are notable too: the software has minor bugs for month and the promised update to Android 6 does not come, no LTE band 20!!!, on the phone of a friend the button has a defect after about 5 month.
Because of the missing LTE band and the software i would not buy the Z1 anymore ...
Star
Review by Bicko / (Posted on 8/25/2016)
i had buy lenavo zuk z1 there is no ear phone no otg cable travel adaptor in the box . only charger, sim ejector pin and a phone
I thought it is good
Star
Review by pynsuk / (Posted on 7/25/2016)
should install a external memory slot
it is the best phone in this range with a huge specifications.. but i think it should have a external memory storage too coz in todays world it is important to have a external storage..so please kindly ponder over the matter
Star
Review by deba / (Posted on 6/24/2016)
Great Phone!
It's great phone with good features. But it has some issues, one major issue facing still - When a call was disconnected, screen locks and could not to able to open unless it was reboot. Same problem arise when using Adaptive Brightness. Other than this look and performance is great. Battery backup also good.
Star
Review by Danny / (Posted on 6/13/2016)
I am facing hanging issue while calling.please help me in solving this issue
The overall phone is good
Star
Review by Atalique / (Posted on 6/11/2016)
Nice phone.
Great Phone !!

Battery life was very well , and looking decent camera.
Star
Review by Vineeth / (Posted on 6/4/2016)
amazing mobile with all featurs battery powerfull ram
happy
Star
Review by lad devdatt / (Posted on 5/16/2016)
Zuk Z1 to India
"Lenovo has unveiled that it is preparing to launch its own Android spin-off powered Zuk Z1 smartphone in India this month, after being given the go ahead by the Cyanogen team."
Source: http://theandroidpoint.com/lenovo-zuk-z1-heads-to-india/
Star
Review by Arun / (Posted on 5/2/2016)
Great but needs some firmware updates
Its very well specked phone but it has to problems.
1st.... the camera it is awful very poor quality considering its a Sony sensor.
2nd .......is the lack of quick charge 2.5 hours is very slow .
Maybe 2.5 amp like the chinses version would of helped .
Star
Review by Mailroomman / (Posted on 4/25/2016)
Good quality and a most capable product
This is a well made phone with a pleasing look to it. I love the big battery and gorgeous screen coupled with ample performance. Storage is more than enough for myself. And being a bit of a geek this fits the bill... Nfc is not essential for me and I must comment on the camera it's really good. Oh the dual Sim is a bonus. I'm pleased with the type c connection supplied... No shortage of cases for it
Star
Review by Saint david / (Posted on 4/21/2016)
Great phone, though my fingerprint scanner has stopped working after few months. Customer service promises software update to fix.
Great phone..but why does website say 2 year warranty, but customer service say only 1 year warranty?
Star
Review by Wilsact / (Posted on 4/12/2016)
Awesome for the price
Really good phone with lots of customisations and great build quality.
I made an unboxing and first impressions video for this phone that you can see here: https://www.youtube.com/watch?v=mLJ_BhxA18g
Star
Review by twizar / (Posted on 2/26/2016)
Simply awesome phone!
Simply awesome phone. Quality, great os, and battery life is amazing. Love it!
Star
Review by Wilsact / (Posted on 1/27/2016)
Super awesome
Super awesome phone. I was coming from a Samsung Galaxy S3 which was apparently amazing in it's prime. That phone went down hill fast and the battery was not lasting until lunch time each day. So when I was searching for a new phone I wanted a HUGE battery, good looks and a phone that won't be slow. I was deciding between this, and the Elefone p8000 (which was much cheaper in price). I also wanted to spend no more than 200 euro. For about a week I thought I had made up my mind on the p8000 because this one was too expensive. But miraculously I found this phone on ebay for 285euro delivered - from Europe, not China (this is important). And then I realised that the Elephone at 200 euros didn't include shipping so I was going to pay more anyway. So I bit the bullet and got this one. And I have NO regrets. The battery is awesomeeeeee I get two days. The big screen is huge and I love it now, it feels premium and I am proud to show it off. And Cyanagenmod sealed the deal because I think stock android is ugly. Really is such an AWESOME phone. Didn't give it five star because of the processor - it is not slow in real life but it is a little dated.
Star
Review by Mike / (Posted on 11/18/2015)
Amazing!!!
I have spent over a week with the ZUK Z1 and this is my experience with the phone.

The Lenovo owned ZUK released their own phone after being founded in May 2015. The first phone they released is the ZUK Z1 and this is my review after using the phone as my daily driver for a week.

ZUK has provided me with a 18% off discount code which you can use when processing the order and get a great discount off an already great price. The voucher code is D2754KHF and this is valid until the 31st October 2015.

Firstly, I want to focus on the design, the phone has a metal frame with chamfered edges which bares resemblance to flagships such as the Samsung Galaxy Note 5, as well as the iPhone 5s from 2 years ago but this isn’t necessarily a bad thing. The phone feels very premium as a result, but the back is made of a glossy plastic which although feels like glass. But it is a fingerprint magnet similar to many phones from 2015. The phone is made securely though, I have tried and tried and never got a single creak from the phone as ZUK has made this very well and they should be praised for the fact. The display and back of the phone meets the frame precisely, and I can’t spot a single gap between the layers which makes the phone feel more premium. The phone is light but has the right amount of heft in it, backed up with the fact that the phones curved back makes the phone feel more compact than it is.

Next I want to talk about the price, I don’t know how ZUK has built this phone for this price, the hardware inside the phone is a Snapdragon 801 2.5Ghz quad core processor, 3GB of DDR4 RAM, a 4100Mah battery. With the back camera being 13 Megapixels and the front being 8 Megapixels.
For £259 ZUK has given this phones specs from last years’ flagships. The terrific quad core Snapdragon 801, doesn’t falter even after heavy processes are thrown at it and keeps on running like a champ throughout. The phone has 4G LTE, as well as the fact that it is GSM which means it will work throughout the world. The 4G LTE chip inside allows for incredible data speed wherever you are and the signal never once dropped out when I was using it. The phone also has the latest ac Wi-Fi which means those who have a new router which can support ac Wi-Fi can take advantage of the incredible speeds that are available inside it. Bluetooth 4.0 is also built in so you can take advantage of the more secure connection as well as stronger and wider connection.
The 5.5 inch 1080p IPS LCD display is Gorilla Glass 3, which makes the phone very resistant to scratches. The display is very bright and allows for easy viewing in direct sunlight. The display makes content viewing a really pleasant experience as it has a high pixel density of 400 pixels per inch. Any video or images viewed on the beautiful look sharp and the display is a midpoint between Samsung’s saturated displays and Apple’s reference RGB displays. This allows for deeper black and colours pop more; this makes viewing any content a very pleasant experience, but on the other hand the reds feel very off but a simple change of settings allows you to change the displays kelvin level depending on how warm or cold you would like the display to be.

This is the first phone which supports USB C version 3.0, compared to the OnePlus Two which only has the USB C v2.0. This allows for a data transfer rate of 5Gbps which is 10x the speed of USB 2.0, as a result any data transfer between your computer transfer at immensely fast speeds. The advantage of USB C v3.0 is that it can fill the 4100Mah much faster.

Coming on to the 4100Mah battery, it is massive compared to many other phones on the market. It is around 2x the size of the iPhone 6s’ battery. The huge size allows for the phone to run multiple days without needing a charge on light days. If you use the phone moderately you will likely to be able to run 2 full days before needing a charge, but even if you are the heaviest of users you will be able to get through a whole day with no problem. It is made up of two batteries which are shaped to fill as much space within the phone as possible.

Next coming onto the camera, the phone’s primary camera is a 13 Megapixel Sony IMX214 F2.0 lens which shoots stunning images. It is very fast to focus and shoots images at a 4:3 ratio at the full resolution, but if you want you can shoot it at 16:9 at 9.7 Megapixels. The camera provides sharp images with vivid colours and lots of details even when viewed on large displays. The front camera is 8 Megapixels and is relatively wide angle, this camera has a lot of detail as well but some of the images look over saturated when viewed on the phone but when viewed on a computer the images look perfectly fine, as well as having lots of detail.

The home button is the next thing I want to talk about, it has a built in fingerprint sensor which is incredibly fast. As soon as you press the home button to wake the phone and the display turns on and your already on your home screen, you literally have no time to check any notifications as the fingerprint sensor is so quick to react. The phone also has a feature which may or may not be deliberate, the phone only has a small fingerprint icon shown above the home button when the display is on and the phone wont give any response when you put an incorrect finger on the sensor. Some people may find this annoying as they might forget which finger they registered and will have to go through each finger before the phone finally unlocks.

The sleep/wake and volume up and down are very tactile but the only issue I have with them is that they wobble a bit, but we can’t really complain to ZUK as this is their very first phone and this is the only part of the phone which has any manufacturing issues but then again this is something ZUK could improve on in the ZUK Z2 maybe.

The OS is very important on the phone and this phone runs Cyanogen 12.1 which is based on Google Android 5.1.1 Lollipop. Cyanogen is seen as the most versatile operating system as it allows for lots of customisation throughout. I am a long time iOS user and using this current version of Android was very refreshing as I love the flexibility of Android and when I previously used Android it was clunky, laggy and full of bugs. But now the OS runs buttery smooth across every feature and I haven’t experienced any app closing even when having multiple apps running at once. The RAM management is very good as it manages the apps efficiently and provides those apps that need the RAM more at the forefront but still keeping the apps open in the background.

But I have had a few issues getting the phone up and running in the start as I couldn’t get the microphone or speaker working but a few OTA software updates later and the phone was running perfectly fine, but this is more due to Cyanogen rather than ZUK. The phone updates a few time the first few hours you are using it but these are harmless short software updates which are around 50Mb in size every time.

The speakers of the phone are very loud, I can fill my whole room with the sound easily and it is as loud if not louder than some dedicated speakers which is incredible in the small form factor. Measuring the maximum volume, the phone outputs a decibel level of 100 db. which is very impressive.

On the Antutu benchmark application the phone scored 47539 which is just a hair under the power of last years Samsung Galaxy Note 4 which is impressive. On Geekbench 3, the ZUK Z1 scored 987 on the single core score and on the multi core score it scored 2943 which is higher than last years Samsung Galaxy S5 by 100 points in both the single core and the multi core score. This is incredible as currently the Samsung Galaxy Note 4 and S5 sell for close to £400 new and this is £100 less than that with a newer version of Android.

For the price I doubt you could get anything better, the OnePlus one is an obvious competitor but this is the softer feeling phone out of the two as the angular edges of the OnePlus phone means that its awkward to hold seeming though it is such a big phone. The impressive specs in the budget friendly smartphone is amazing.

Overall I feel the phone is just incredible, no seriously. It is just amazing what ZUK have been able to pack into this phone, with this being their first phone they have achieved a remarkable feat and they should be proud of what they have done. I would definitely recommend this phone to anybody in the market looking for a new smartphone at either sides of the spectrum as this is quite budget friendly for people who have a smaller budget as well as being a flagship standard device for those looking at the higher side of the spectrum. By choosing this phone over a more expensive on you could buy 2 of these for the price of a single flagship smartphone. Therefore, I would highly recommend this phone to anybody looking for a great Android smartphone.



Star
Review by Siddu / (Posted on 11/1/2015)
Great phone and great battery
Great phone. Finally a phone that I can use for two days without recharging the battery. Cons: NFC missing.
Star
Review by Gigi / (Posted on 11/1/2015)
Okay phone, but...
Zuk Z1 runs very fast and smoothly. The screen is clear. However, I misunderstood the "both sims support 3g/4g network" that's in the advertisement. Quite frustrated when I learned that yes, though it is true that both sims support 4g, only one sim can be on either 3g or 4g, the other sim MUST be on 2g only. Sim 1 and Sim 2 can't simultaneously be both on 3g / 4g. We have to choose which one we prefer to be on 3g/4g and the other will automatically go on 2g.
Also, I can't seem to make the fingerprint lock to work. Many times, too, the double tap to wake the phone won't work.
Star
Review by bint Rey / (Posted on 10/28/2015)
T mobile USA
I read that it won't work in T mobile USA?
Star
Review by JR / (Posted on 10/26/2015)
Value For Money
Great Phone
Star
Review by kdpatil45 / (Posted on 10/25/2015)
Amazing phone, A must have!!!!
Great phone, definitely the best phone I've owned to date! Its very well built, screen is amazingly crisp, phone calls are very clear, very snappy and smooth! Oh, there's a hidden game crazy android aka "crazy birds" in settings under about phone! Multi-tap the 5.1.1 in android version, then paint all the lollipops using your thumb!
Star
Review by Jiggykilla / (Posted on 10/25/2015)
no band 20
band 20 LTE missing
Star
Review by jacco / (Posted on 10/21/2015)
go for it :)
I am using it since 15days .. I was probably 1st on to grab it in india .awesome phone all i can say. battery is impressive. Camera is good . speakers are terrific . I suggested everyone go for it.
Star
Review by Paul / (Posted on 10/19/2015)
No LTE
no support for north american LTE
Star
Review by john / (Posted on 10/14/2015)
1
do not support USA Tmoblie and Att 4G
Star
Review by enson / (Posted on 9/18/2015)
Too Early to Tell
To the first one with 1 star: your opinion is less of a value than those of others, who gave the phone 4 or 5 stars without testing it. At least, they want the phone; you, on the other hand, disparaged the device without any grounds. I am giving this phone 5 stars for the combination of specs and price, and 0 stars for the performance, as I
have not tried the device.
Star
Review by Leo / (Posted on 9/12/2015)
inflated rates
How can you be giving the phone stars when you have not tested it???
Star
Review by Jake / (Posted on 9/4/2015)
EU
When it will be available in EU?
Star
Review by DM / (Posted on 8/28/2015)
I'd like to know when will it be available
I'd like to know when will it be available
Star
Review by Niki / (Posted on 8/18/2015)
It seems a good deal
It seems a good deal to buy such a phone with the price.
Star
Review by Aman / (Posted on 8/18/2015)
Awesome phone!
Awesome phone! At this price I'm astonished at the value. It will be fine if it can be listed early.
Star
Review by Bobla / (Posted on 8/18/2015)
The phone itself looks very impressive
The phone itself looks very impressive and seems meets all my needs and exceeded my expectations.
Star
Review by Kevi / (Posted on 8/18/2015)

Questions:

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  6. ...
  7. 12
Posted by Henry, Tuesday, January 17, 2017

Question:

Why ZUK Z1 doesn't support FDD-LTE Band 5 ?

Answers:

  • Posted by Zuk Support on Tuesday, January 17, 2017

    Lenovo ZUK Mobile:
    Thank you for your mail.
    Lenovo ZUK Z1 Phone do ot support FDD-LTE Band 5.

Posted by Peter Salling, Monday, January 2, 2017

Question:

Will update for official Zuk Z1? Cyanogen is end?

5 people had same question.

Answers:

  • Posted by Zuk Support on Monday, January 2, 2017

    Lenovo ZUK Mobile:
    Thank you for your mail.
    We will update the latest firmware ROM on our website,please check our blog.

  • Posted by Mohd Shavez on Monday, January 2, 2017
    When??
  • Posted by Carlos Fariello on Monday, January 2, 2017
    please, post links for OTA update for zuk z1, i need android 6.0
Posted by Usman ahmad, Sunday, January 1, 2017

Question:

Does zuk z1 have notifcation indicator light?

1 people had same question.

Answers:

  • Posted by Zuk Support on Sunday, January 1, 2017

    Lenovo ZUK Mobile:
    Thank you for your mail.
    Lenovo ZUK Z1 Phone support LED notification.

Posted by HIREN SHAH, Monday, December 26, 2016

Question:

i was purchased zuk z1 six months back. now my phone is automatically restart after interval of 1-2 hours. what should i do to resolve this problem. please guide me

3 people had same question.

Answers:

  • Posted by Lenovo Zuk on Monday, December 26, 2016

    Lenovo ZUK Mobile:
    Thank you for your mail.
    Could you tell us your order number? We will check for you soon.

Posted by subhajit chakraborty, Monday, December 26, 2016

Question:

when lenovo zuk z1 will get volte update?

3 people had same question.

Answers:

  • Posted by Lenovo Zuk on Monday, December 26, 2016

    Lenovo ZUK Mobile:
    Thank you for your mail.
    When we have Lenovo Zuk Z1 volte update, we will update on our website.

Posted by SURAJ SARKAR, Monday, December 26, 2016

Question:

My mobile automatically gets restart. Please sir help me out from this problem.

1 people had same question.

Answers:

  • Posted by Lenovo Zuk on Monday, December 26, 2016

    Lenovo ZUK Mobile:
    Thank you for your mail.
    Could you tell us your order number? We will check for you soon.

Posted by Iftekhar, Sunday, December 25, 2016

Question:

Hello Lenovo, We want OTA update for VOLTE support ASAP for our ZUK Z1 as it is ruining our phone name just because of one simple issue. Please provide the VOLTE update. Thanks

1 people had same question.

Answers:

  • Posted by Lenovo Zuk on Sunday, December 25, 2016

    Lenovo ZUK Mobile:
    Thank you for your mail.
    When we have volte update, we will update on our website. Please wait patiently.

Posted by sayantan bain, Sunday, December 25, 2016

Question:

I m using zuk z1.When u guys give volte update.???I m suffering too much problem to using jio sim.Please solve it asapppppp......

1 people had same question.

Answers:

  • Posted by Lenovo Zuk on Sunday, December 25, 2016

    Lenovo ZUK Mobile:
    Thank you for your mail.
    Sorry for taking you so long.
    When we have volte update, we will update on our website.

Posted by Rahul , Sunday, December 25, 2016

Question:

It's high time now should get update to marshmallow at least.volte support should also be upgraded.

Answers:

  • Posted by Lenovo Zuk on Sunday, December 25, 2016

    Lenovo ZUK Mobile:
    Thank you for your mail.
    Sorry for taking you so long.
    When we have update of marshmallow & volte, we will update on our website.

Posted by Rahul , Sunday, December 25, 2016

Question:

My mobile automatically gets restart.The battery also drains very fast in spite of 4100 mamph battery.

Answers:

  • Posted by Lenovo Zuk on Sunday, December 25, 2016

    Lenovo ZUK Mobile:
    Thank you for your mail.
    Could you tell us your order number? We will check for you soon.

  • Posted by Rahul Sahu on Sunday, December 25, 2016
    My order number is 402-9744603-3469145 Please provide a solution as fast as possible.
Posted by aki, Sunday, December 25, 2016

Question:

I bought z1 mob a month ago ,i'm having problem since i bought it. My mob hangs whenever call is made/recieved. So, please look into issue and hope you resolve issue. Waiting for reply.

Answers:

  • Posted by Lenovo Zuk on Sunday, December 25, 2016

    Lenovo ZUK Mobile:
    Thank you for your mail.
    Could you tell us your order number? We will check for you soon.

Posted by Deepak Latawa, Sunday, December 25, 2016

Question:

Its December but as promised the android 6 ota update for zuk z1 is not there in india. Plz update should we wait fr it or flash the device manually fr android 6?

Answers:

  • Posted by Lenovo Zuk on Sunday, December 25, 2016

    Lenovo ZUK Mobile:
    Thank you for your mail.
    When we have update of zuk z1, we will update on our website.

Posted by MURSHID AKHTAR, Sunday, December 25, 2016

Question:

When zuk z1 get update

Answers:

  • Posted by Lenovo Zuk on Sunday, December 25, 2016

    Lenovo ZUK Mobile:
    Thank you for your mail.
    When we have update, we will update on our website.

Posted by Pavan Kumar, Sunday, December 25, 2016

Question:

I am using zuk z1 mobile since 6 months...but I am not satisfied with camera and till now zuk z1 mobile didn't get Android 6.0...When can i get update???

Answers:

  • Posted by Lenovo Zuk on Sunday, December 25, 2016

    Lenovo ZUK Mobile:
    Thank you for your mail.
    Could you tell us your order number? We will check for you soon.

Posted by Akhil Krishnan, Sunday, December 25, 2016

Question:

Hello.. When Are U Guys Going To Provide An Software Update To Zuk Z1 International Version?Its Been More Than 7 months since its launch and still no andropid m update or volte update..pls tell us wil we get it before 2016 or jan 2017? this phone has a great potential but ur not providing software updates..so pls do something abot it and tell us wen will it get marshmallow and volte update?and wud it get cyanogen os updte or zui updte..pls tell dat too...

Answers:

  • Posted by Lenovo Zuk on Sunday, December 25, 2016

    Lenovo ZUK Mobile:
    Thank you for your mail.
    We are not sure about the date. When we have marshmallow and volte update, we will update on our website.

Posted by Haripal, Sunday, December 25, 2016

Question:

Hlo my zuk1 mobile is in heavy problem to make air receive cal,but net and net calling is working.and I don't change to 3g net service.pls pls tell me what to do

Answers:

  • Posted by Lenovo Zuk on Sunday, December 25, 2016

    Lenovo ZUK Mobile:
    Thank you for your mail.
    Could you tell us your order number? We will check for you soon.

Posted by Kunal, Sunday, December 25, 2016

Question:

Hi, zuk z1 charging adapter not working, cable working ok. Where to buy new adapter?

Answers:

  • Posted by Lenovo Zuk on Sunday, December 25, 2016

    Lenovo ZUK Mobile:
    Thank you for your mail.
    You can check on our website.

Posted by Manoj, Thursday, December 22, 2016

Question:

My display is effected by water damage . Is display come under warranty ? Or if i have to change my display how much it will cost??

Answers:

  • Posted by Lenovo Zuk on Thursday, December 22, 2016

    Lenovo ZUK Mobile:
    Thank you for your mail.
    Could you tell us your order number? We will check for you soon.

Posted by Laur, Thursday, December 22, 2016

Question:

Hi I have problems with my phone not start meibe it is resoft or I don't know problems is start and come off,again and again start and come off

1 people had same question.

Answers:

  • Posted by Lenovo Zuk on Thursday, December 22, 2016

    Lenovo ZUK Mobile:
    Thank you for your mail.
    Could you tell us your order number? We will check for you soon.

Posted by Ujjval Dhimmar, Thursday, December 22, 2016

Question:

i cant configure yahoo or my personal company mail.account in Lenovo zuk Z1, can you please provide me the full setting of mail account of yahoo..... i am wating for positive reply...

Answers:

  • Posted by Lenovo Zuk on Thursday, December 22, 2016

    Lenovo ZUK Mobile:
    Thank you for your mail.
    You can see more details from our website. http://www.zukmobile.cc/

Posted by Bijoy, Thursday, December 22, 2016

Question:

The battery of my lenovo zuk z1 is draining very fast. What to do?

1 people had same question.

Answers:

  • Posted by Lenovo Zuk on Thursday, December 22, 2016

    Lenovo ZUK Mobile:
    Thank you for your mail.
    Could you tell us your order number? We will check for you soon.

Posted by Faizan, Thursday, December 22, 2016

Question:

I buy lenovo zuk z1 from a shop in darbhanga Bihar namely sri mobiles does it have warranty becoz some people says that it is only sell on Amozon that I know after buying it...

Answers:

  • Posted by Lenovo Zuk on Thursday, December 22, 2016

    Lenovo ZUK Mobile:
    Thank you for your mail.
    You can find the shop if your phone has problems.

Posted by Jaichandran, Thursday, December 22, 2016

Question:

My zuk z1 is not displaying any sim contacs after I put it.The network and everything else is fine. Though it shows the sim signal it does not display any sim contacts.

Answers:

  • Posted by Lenovo Zuk on Thursday, December 22, 2016

    Lenovo ZUK Mobile:
    Thank you for your mail.
    Maybe you already have saved the contacts in the other sim card.
    You can copy the data to the new sim card.

Posted by nilesh pharate, Thursday, December 22, 2016

Question:

I am facing issue with a network. Suddenly I loose network even if a network is strong at that place. It takes lot of time for network to reappear. Also when I try using sim 2 for calls, phone restarts.

1 people had same question.

Answers:

  • Posted by Lenovo Zuk on Thursday, December 22, 2016

    Lenovo ZUK Mobile:
    Thank you for your mail.
    Could you tell us your order number? We will check for you soon.

Posted by Ata b, Thursday, December 22, 2016

Question:

Why does Zuk Z1 have very low microphone volume Can you please find solution?

Answers:

  • Posted by Lenovo Zuk on Thursday, December 22, 2016

    Lenovo ZUK Mobile:
    Thank you for your mail.
    Are you reset the microphone?

Posted by Nithesraj, Thursday, December 22, 2016

Question:

When I will get volte update on my zuk z1..... And cm 13 update.... Pls reply....

1 people had same question.

Answers:

  • Posted by Lenovo Zuk on Thursday, December 22, 2016

    Lenovo ZUK Mobile:
    Thank you for your mail.
    When we have volte update, we will update on our website.

Posted by kashif, Thursday, December 22, 2016

Question:

zuk z1 dark grey color available in stock?

Answers:

  • Posted by Lenovo Zuk on Thursday, December 22, 2016

    Lenovo ZUK Mobile:
    Thank you for your mail.
    When we have the Zuk Z1 Dark Grey Color, we will update on our website.

Posted by sagar, Monday, December 19, 2016

Question:

will zuk z1 get the update to support volte ?? if yes by when?? atleast the apporximate month or date. Phones which cost 1/3rd the price of zuk z1 has volte pls give the update

Answers:

  • Posted by Lenovo Zuk on Monday, December 19, 2016

    Lenovo ZUK Mobile:
    Thank you for your mail.
    We are not sure about the date now, when have Lenovo Zuk Z1 update to support volte, we will update on our website.

Posted by zaid khan, Monday, December 19, 2016

Question:

When will marshmallow update for lenovo zuk z1??

1 people had same question.

Answers:

  • Posted by Lenovo Zuk on Monday, December 19, 2016

    Lenovo ZUK Mobile:
    Thank you for your mail.
    When have Lenovo Zuk Z1 marshmallow update, we will update on our website.

Posted by vamshi, Monday, December 19, 2016

Question:

when will get lenovo zuk z1 nougat update

3 people had same question.

Answers:

  • Posted by Lenovo Zuk on Monday, December 19, 2016

    Lenovo ZUK Mobile:
    Thank you for your mail.
    When have Lenovo Zuk Z1 nougat update, we will update on our website.

Posted by Sainath Chinni, Monday, December 19, 2016

Question:

Are you just telling answers to us? Is you sending our questions to company?

Answers:

  • Posted by Lenovo Zuk on Monday, December 19, 2016

    Lenovo ZUK Mobile:
    Thank you for your mail.
    We are telling answers to solve your problems.

Posted by Ata b, Monday, December 19, 2016

Question:

I just purchased Zuk Z1, have issue with low volume from microphone? Is this hardware or software problem?

Answers:

  • Posted by Lenovo Zuk on Monday, December 19, 2016

    Lenovo ZUK Mobile:
    Thank you for your mail.
    Could you tell us your order number? We will check for you soon.

Posted by kashif khan, Monday, December 19, 2016

Question:

I wana purchase zuk z1 dark grey colour so please confirm me dark grey colour available in your stock or not please answer me soon

Answers:

  • Posted by Lenovo Zuk on Monday, December 19, 2016

    Lenovo ZUK Mobile:
    Thank you for your mail.
    When we have Zuk Z1 Dark Grey Colour version, we will update on our website.

Posted by sandeep, Monday, December 19, 2016

Question:

Zuk Z1 has stopped working on reliance jio since last 7 days. Earlier it was working fine. Require your help.

Answers:

  • Posted by Lenovo Zuk on Monday, December 19, 2016

    Lenovo ZUK Mobile:
    Thank you for your mail.
    Could you tell us your order number? We will check for you soon.

Posted by Faizan, Monday, December 12, 2016

Question:

Does lenovo zuk z1 supports what's app because when I installed what's app suddenly notice came that it has custom ROM n not support whatsapp ? It says use whatsapp with ur own risk what does it mean..?

Answers:

  • Posted by Lenovo Zuk on Monday, December 12, 2016

    Lenovo ZUK Mobile:
    Thank you for your mail.
    Lenovo zuk z1 support what's app.

Posted by Jay, Monday, December 12, 2016

Question:

Network issue - Bsnl network signal is not at all reciving after changing 3motherboards. yet now also lenovo company(service centre) is finding solution. Is there any solution or replacement.

Answers:

  • Posted by Lenovo Zuk on Monday, December 12, 2016

    Lenovo ZUK Mobile:
    Thank you for your mail.
    Could you tell us your order number? We will check for you soon.

Posted by Anjit, Monday, December 12, 2016

Question:

Why the company is not going to provide an update to nougat.... and if it provies will it be done via ota update? .. Sholud i flash nougat my self i.e. custom rom

Answers:

  • Posted by Lenovo Zuk on Monday, December 12, 2016

    Lenovo ZUK Mobile:
    Thank you for your mail.
    When we get update to Nougat, we will update on our website.

Posted by Larman, Monday, December 12, 2016

Question:

My zuk z1 is the global version ie. CyanogenOS, Is the Nougat(ZUI 2.5) which is about to roll out on January applicable to my zuk?

Answers:

  • Posted by Lenovo Zuk on Monday, December 12, 2016

    Lenovo ZUK Mobile:
    Thank you for your mail.
    When we get update to Nougat, we will update on our website.

Posted by Saso, Monday, December 12, 2016

Question:

Official zuk website says zuk get update to marshmellow in December but till now there is no update could you tel me is there any update or not

Answers:

  • Posted by Lenovo Zuk on Monday, December 12, 2016

    Lenovo ZUK Mobile:
    Thank you for your mail.
    When we get update to marshmellow, we will update on our website.

Posted by Akash Venugopal, Monday, December 12, 2016

Question:

Hai Sir. . . Is Zuk Z1 screen a Corning Gorilla Glass . . ?

Answers:

  • Posted by Lenovo Zuk on Monday, December 12, 2016

    Lenovo ZUK Mobile:
    Thank you for your mail.
    Yes, it is.

Posted by Chaitanya sai, Monday, December 12, 2016

Question:

I am using zuk z1 global cyanogen version and when will you give an update to this phone as this isn't get an update till now its full of bugs on cos12.1 and please give us an update for nougat or even marshmallow with security features with fingerprint support and the build the fingerprint support touch based for thus one we request you please do it as we are unable to use with bugs and restarts automatically we request you please make an update as fast as possible

Answers:

  • Posted by Lenovo Zuk on Monday, December 12, 2016

    Lenovo ZUK Mobile:
    Thank you for your mail.
    When we get update to nougat and marshmallow, we will update on our website.

Posted by vivek budakoti, Monday, December 12, 2016

Question:

my phone touch sound is bit low compared to other phones tap sound when we touch on options, app etc... sir i have to know whether it is a problem or not

Answers:

  • Posted by Lenovo Zuk on Monday, December 12, 2016

    Lenovo ZUK Mobile:
    Thank you for your mail.
    It's not a problem at all, you can change touch sound by settings.

Posted by vikash prajapat, Monday, December 12, 2016

Question:

When update marshmallo 6.0 in lenovo zuk z1..

Answers:

  • Posted by Lenovo Zuk on Monday, December 12, 2016

    Lenovo ZUK Mobile:
    Thank you for your mail.
    When we get update to marshmallow 6.0, we will update on our website.

Posted by vipin, Monday, December 12, 2016

Question:

Lenovo zuk volti spot update

Answers:

  • Posted by Lenovo Zuk on Monday, December 12, 2016

    Lenovo ZUK Mobile:
    Thank you for your mail.
    When we have the firmware to support volte, we will update on our website.

Posted by Mahesh, Monday, December 12, 2016

Question:

When get update to marshmallow

Answers:

  • Posted by Lenovo Zuk on Monday, December 12, 2016

    Lenovo ZUK Mobile:
    Thank you for your mail.
    When we get update to marshmallow, we will update on our website.

Posted by tilak, Monday, December 12, 2016

Question:

My zuk z1 hotspot is not stable when im using my hotspot it automatically turn off or on. How to solve this problem did new offical marshmallow update support volte

Answers:

  • Posted by Lenovo Zuk on Monday, December 12, 2016

    Lenovo ZUK Mobile:
    Thank you for your mail.
    When we have the firmware to support volte, we will update on our website.

Posted by Azam, Monday, December 12, 2016

Question:

I buy new mobile one n half month ago, though screen is made corning girilla glass and covered with tempered glass still it fall n broken.....Can I repairing for broken glass as it in warranty period

Answers:

  • Posted by Lenovo Zuk on Monday, December 12, 2016

    Lenovo ZUK Mobile:
    Thank you for your mail.
    Of course, all our ZUK Mobile come with 12 months warranty.
    But you should pay the shipping fees and the repair costs according to your situation.

Posted by Mukesh, Sunday, December 11, 2016

Question:

Hi, Please confirm when the lenovo zuk 1 will get latest software updates? Please also confirm does Zuk z1 has 4g Volte? If yes then his could I unable 4g Volte?

Answers:

  • Posted by Lenovo Zuk on Sunday, December 11, 2016

    Lenovo ZUK Mobile:
    Thank you for your mail.
    We are not sure about the time, when we got the latest firmware to support volte, we will update on our website.

Posted by Avinash, Sunday, December 11, 2016

Question:

Will you make any software update for supporting Volte?

Answers:

  • Posted by Lenovo Zuk on Sunday, December 11, 2016

    Lenovo ZUK Mobile:
    Thank you for your mail.
    When we got the latest firmware to support volte,we will update on our website.

Posted by Naval, Sunday, December 11, 2016

Question:

Will it get update to android 6.0 or not ?

Answers:

  • Posted by Lenovo Zuk on Sunday, December 11, 2016

    Lenovo ZUK Mobile:
    Thank you for your mail.
    We are not sure the exact plan of the factory,  we will keep follow up for you.

Posted by Rahul Sahu, Sunday, December 11, 2016

Question:

I have asked many questions but didn't get any reply. Please reply fast.

Answers:

  • Posted by Lenovo Zuk on Sunday, December 11, 2016

    Lenovo ZUK Mobile:
    Thank you for your mail.
    What can I do for you?

Posted by Faiyaz, Tuesday, November 15, 2016

Question:

When it get update to marshmallow

1 people had same question.

Answers:

  • Posted by Zuk Support on Tuesday, November 15, 2016

    Lenovo ZUK Mobile:
    Thank you for your mail.
    When we got the latest firmware ROM update,we will update on our website.

Posted by Shafqat, Wednesday, November 2, 2016

Question:

Does lenovo z1 support 4g 850 MHz

1 people had same question.

Answers:

  • Posted by Zuk Support on Wednesday, November 2, 2016

    Lenovo ZUK Mobile:
    Thank you for your mail.
    Lenovo ZUK Z1 phone support 4G 850MHz.

Posted by Mayuri Joshi, Thursday, September 22, 2016

Question:

how can i set a contact ringtone in lenovo zuk z1 ??

Answers:

  • Posted by Zuk Support on Thursday, September 22, 2016

    Lenovo ZUK Mobile:
    Thank you for your mail.
    Please choose Setting==>.Call.

  • Posted by Lvvg Prasad on Thursday, September 22, 2016
    Downloan mp3 cutter app then set ringtone though that
Posted by Lakhan Kotharkar, Wednesday, August 31, 2016

Question:

Is there any tricks to reliance jio data connection support?

1 people had same question.

Answers:

  • Posted by Lenovo Zuk on Wednesday, August 31, 2016

    Lenovo ZUK Mobile:

    Thank you for your mail.

    It depends your location. You can also check other carriers.

     

  • Posted by Lvvg Prasad on Wednesday, August 31, 2016
    Zuk supports jio in sim setting set for 4g option then it will be supported
  • Posted by Lvvg Prasad on Wednesday, August 31, 2016
    Zuk supports jio in sim setting set for 4g option then it will be supported
  • Posted by Lvvg Prasad on Wednesday, August 31, 2016
    Zuk supports jio in sim setting set for 4g option then it will be supported
Posted by Lakhan Kotharkar, Wednesday, August 31, 2016

Question:

Network issue problem compare to other Mobile's, any solution pls?

Answers:

  • Posted by Lenovo Zuk on Wednesday, August 31, 2016

    Lenovo ZUK Mobile:

    Thank you for your mail.

    Could you tell us what's your main problem? We will check for you.

Posted by Saket, Wednesday, August 31, 2016

Question:

My phone zuk z1 is hanging a lot. What should I do?

1 people had same question.

Answers:

  • Posted by Lenovo Zuk on Wednesday, August 31, 2016

    Lenovo ZUK Mobile:

    Thank you for your mail.

    Please clean your mobile at a regular time and leave certain space for operating.

Posted by Yogendra Singh, Wednesday, August 31, 2016

Question:

Sir my problem solution please

Answers:

  • Posted by Lenovo Zuk on Wednesday, August 31, 2016

    Lenovo ZUK Mobile:

    Thank you for your mail.

    Could you tell us what's your main problem? Our engineers will check for you.

Posted by Japhar Darga, Tuesday, August 30, 2016

Question:

Hi I have purchased Lenovo ZUK Z1 few months back. I need to register on any official site for warranty because i bought that from Amazon?

Answers:

  • Posted by Lenovo Zuk on Tuesday, August 30, 2016

    Lenovo ZUK Mobile:

    Thank you for your mail.

    We are ZUK Mobile online shop,we only provide genuine ZUK models. You can contact our customer service for help.

Posted by Rohan, Tuesday, August 30, 2016

Question:

My phone was in my bag and since it was it got wet and it's not working now. It's not even been 1 month and it has its warranty can I get my phone repaired

Answers:

  • Posted by Lenovo Zuk on Tuesday, August 30, 2016

    Lenovo ZUK Mobile:

    Thank you for your mail.

    Could you tell us your order number? Our customer care will contact you and arrange repair.

Posted by Lakhan Kotharkar, Tuesday, August 30, 2016

Question:

My zuk mobile network connection slow compare to other mobiles,also data connection network variation, how can solve this problem?

Answers:

  • Posted by Lenovo Zuk on Tuesday, August 30, 2016

    Lenovo ZUK Mobile:

    Thank you for your mail.

    Could you tell us which carrier do you use? Our customer service will check for you.

Posted by narsing, Tuesday, August 30, 2016

Question:

I dont find radio app in zuk z1

1 people had same question.

Answers:

  • Posted by Lenovo Zuk on Tuesday, August 30, 2016

    Lenovo ZUK Mobile:

    Thank you for your mail.

    ZUK Z1 is not pre-installed FM. You can download APP to figure it out.

Posted by Yogendra Singh, Tuesday, August 30, 2016

Question:

My zuk z1 is automatically reboot whine i am on data and wifi and after mobile on tuch not working

Answers:

  • Posted by Lenovo Zuk on Tuesday, August 30, 2016

    Lenovo ZUK Mobile:

    Thank you for your mail.

    Could you tell us your order number? Our engineers will check for you.

Posted by Cm chetan , Monday, August 29, 2016

Question:

Am buying reliance jio 4g sim is tht sim support..to lenovo zuk z1....???

Answers:

  • Posted by Zuk Support on Monday, August 29, 2016

    Lenovo ZUK Mobile:
    Thank you for your mail.
    Lenovo ZUK Z1 Phone come with unlocked Android Smart Phone,support worldwide using.

Posted by Vipul, Monday, August 29, 2016

Question:

Ril jio sim support for lenovo zuk z1?

Answers:

  • Posted by Zuk Support on Monday, August 29, 2016

    Lenovo ZUK Mobile:
    Thank you for your mail.
    We are Lenovo ZUK Mobile Phone online store,all our Lenovo ZUK Z1 Phone come with unlocked Android Smart Phone.

Posted by Palin Rastogi, Monday, August 29, 2016

Question:

when lenovo zuk z1 is connected to PC through data cable, no image stored in zuk z1 is seen as clear thumbnail, when open on pc by clicking This PC\Z1\Internal storage\WhatsApp\Media\WhatsApp Images, only icons shown without any real image. It is very difficult to open each and every image and take action for copy/delete etc. kindly help to resolve this issue to see the picture what is there. Thanks with Regards/

Answers:

  • Posted by Zuk Support on Monday, August 29, 2016

    Lenovo ZUK Mobile:
    Thank you for your mail.
    Our engineer will check it for you and we will release the guide on our website.

Posted by AMRIT MOHANTY, Monday, August 29, 2016

Question:

I am not able to mount zuk z1 to my pc in mass storage mode..plz help

Answers:

  • Posted by Lenovo Zuk on Monday, August 29, 2016

    Lenovo ZUK Mobile:

    Thank you for your mail.

    Could you tell us more details of your main probkem? We will check for you.

Posted by Kishore , Monday, August 29, 2016

Question:

I just want to ask is there any option to expand the memory.Like using a memory card in place of a sim card in the sim slot

Answers:

  • Posted by Lenovo Zuk on Monday, August 29, 2016

    Lenovo ZUK Mobile:

    Thank you for your mail.

    ZUK Z1 doesn't support SD card.

Posted by Yogendra Singh, Monday, August 29, 2016

Question:

My zuk z1 data cable is properly not working i have new data cable

Answers:

  • Posted by Lenovo Zuk on Monday, August 29, 2016

    Lenovo ZUK Mobile:

    Thank you for your mail.

    You can find the cable from here: http://www.zukmobile.cc/zuk-z1-mobile-phone-usb3-0-type-c-usb-cable.html

Posted by Vikas Kumar, Monday, August 29, 2016

Question:

How to delete multiple photos and videos in Lenovo zuk z1? Please help me!!!!

Answers:

  • Posted by Lenovo Zuk on Monday, August 29, 2016

    Lenovo ZUK Mobile:

    Thank you for your mail.

    You can click the photos you donot need and then tap the delete key.

Posted by priyanka , Saturday, August 27, 2016

Question:

key lights on the right side of my lenovo zuk z1 is not working .is there any settings available in phone for this issue?

Answers:

  • Posted by Lenovo Zuk on Saturday, August 27, 2016

    Lenovo ZUK Mobile:

    Thank you for your mail.

    Could you tell us your order number? Our customer service will check and arrange repair for you.

Posted by abhishek, Saturday, August 27, 2016

Question:

Will zuk z1 loose it's warranty if I root the phone and install marshmallow in it.

Answers:

  • Posted by Lenovo Zuk on Saturday, August 27, 2016

    Lenovo ZUK Mobile:

    Thank you for your mail.

    All our ZUK mobiles have 24 months warranty. Root will not lose your warranty.

Posted by shashank, Saturday, August 27, 2016

Question:

How can I change user name(owner)

Answers:

  • Posted by Lenovo Zuk on Saturday, August 27, 2016

    Lenovo ZUK Mobile:

    Thank you for your mail.

    You can change the user information in setting or remove and reset.

Posted by Nagaraju Ellandula, Saturday, August 27, 2016

Question:

Don't buy this mobile, I used my zuk Z1 for 12 days, then it is have signl problem, this is my 41st day, they are still searching for signal cable. I am suggesting you to all you will get better mobile in this price range, there no customer support and service. Irresponsible answers from Lenovo end.

1 people had same question.

Answers:

  • Posted by Lenovo Zuk on Saturday, August 27, 2016

    Lenovo ZUK Mobile:

    Thank you for your mail.

    We are ZUK online store, all our ZUK models are genuine and brand new. Please check the frequency with your local carrier to confirm whether they are compatible.

Posted by Rahul, Saturday, August 27, 2016

Question:

When will lenovo zuk z1 get cm13 update?when will lenovo zuk z1 be included in the list of reliance jio volte devices list when all low level phones are also getting access but a premium phone like zuk z1 is still behind

Answers:

  • Posted by Lenovo Zuk on Saturday, August 27, 2016

    Lenovo ZUK Mobile:

    Thank you for your mail.

    We will release on our website as soon as we got more news from ZUK factory.

Posted by Lakhan Kotharkar, Friday, August 26, 2016

Question:

When I go to somewhere network cannot found, and same network my friend s mobile network found ,what can I do for network?

1 people had same question.

Answers:

  • Posted by Lenovo Zuk on Friday, August 26, 2016

    Lenovo ZUK Mobile:

    Thank you for your mail.

    Could you tell us which carrier do you use? We will check for you.

Posted by Aman kumar, Friday, August 26, 2016

Question:

There is no video calling option in the call option like samsung How to video call from call option Helpppp Nd some tym phone will automatically freeze when the internet is onn for sometime

Answers:

  • Posted by Lenovo Zuk on Friday, August 26, 2016

    Lenovo ZUK Mobile:

    Thank you for your mail.

    ZUK Z1 supports video call by APP.

Posted by Prasad, Friday, August 26, 2016

Question:

Where can I buy zuk z1 charger where should I buy

Answers:

  • Posted by Lenovo Zuk on Friday, August 26, 2016

    Lenovo ZUK Mobile:

    Thank you for your mail.

    We will release more accessories of ZUK mobile on our website soon.

Posted by Shinde omkar, Friday, August 26, 2016

Question:

Zuk z1 able to support jio sim

Answers:

  • Posted by Lenovo Zuk on Friday, August 26, 2016

    Lenovo ZUK Mobile:

    Thank you for your mail.

    ZUK Z1 is unlocked and support Jio SIM.

Posted by Sharath, Friday, August 26, 2016

Question:

I am not able to switch sim for specific contacts , on default it calls using sim2 (only for specific contacts) how to switch sims .

Answers:

  • Posted by Lenovo Zuk on Friday, August 26, 2016

    Lenovo ZUK Mobile:

    Thank you for your mail.

    Please backup all your datas and reset your mobile, it may be help.

Posted by Siva, Friday, August 26, 2016

Question:

I own a Lenova Zuo Z1 mobile. This mobile is getting hanged often. Do you have any software to download in order to avoid it. further does this mobile have the option of call recording?

Answers:

  • Posted by Lenovo Zuk on Friday, August 26, 2016

    Lenovo ZUK Mobile:

    Thank you for your mail.

    We will release on our website when we got more news from the factory.

Posted by shree Akki, Thursday, August 25, 2016

Question:

My lenovo zuk z1 charger not support....its not working properly..... Please can u help me?

Answers:

  • Posted by Lenovo Zuk on Thursday, August 25, 2016

    Lenovo ZUK Mobile:

    Thank you for your mail.

    Could you tell us your order number? We will check and arrange repair for you.

Posted by Nikhil, Thursday, August 25, 2016

Question:

Will the zuk Z1 ever get an android 6 update? Seriously ever.?

Answers:

  • Posted by Lenovo Zuk on Thursday, August 25, 2016

    Lenovo ZUK Mobile:

    Thank you for your mail.

    We are not sure the exact plan of the factory, we will keep follow up for you.

Posted by Larman, Wednesday, August 24, 2016

Question:

Is there any chance for a marshmallow update for my zuk z1? Kindly reply to this.

Answers:

  • Posted by Lenovo Zuk on Wednesday, August 24, 2016

    Lenovo ZUK Mobile:

    Thank you for your mail.

    We will release on our website when we got official update from the factory.

Posted by Rohan, Saturday, August 20, 2016

Question:

Zuk Z1 does not connect to data when inserted Reliance Jio 4g. When it does not support VOLTE at least LTE/4G connectivity should work. Please do not promote Z2. Need a straight answer. Why am i not able to connect to 4G data.?

1 people had same question.

Answers:

  • Posted by Lenovo Zuk on Saturday, August 20, 2016

    Lenovo ZUK Mobile:

    Thank you for your mail.

    ZUK Z1 doesn't support VOLTE, it is our factory data, please check our website.

  • Posted by Akshay Kumar on Saturday, August 20, 2016
    Doesn't support 4g. Reliance Jio not working. Returning the ZukZ1.
Posted by pankaj Khairnar, Saturday, August 20, 2016

Question:

Reliance joi sim support or not support for lenovo zuk z1????

Answers:

  • Posted by Lenovo Zuk on Saturday, August 20, 2016

    Lenovo ZUK Mobile:

    Thank you for your mail.

    Please check the bands on our website with your local operatior before buying.

Posted by manoranjan kumar, Saturday, August 20, 2016

Question:

will zuk z1 work on reliance jio sim.

Answers:

  • Posted by Lenovo Zuk on Saturday, August 20, 2016

    Lenovo ZUK Mobile:

    Thank you for your mail.

    We are ZUK Mobile online shop, we only provide genuine and brand new ZUK mobiles.ZUK Z1 supports Reliance Jio.

  • Posted by Akshay Kumar on Saturday, August 20, 2016
    No, actually 4G is not working. Which is why RelianceJio is not working on ZukZ1. So I am returning this mobile. I have no other option
Posted by ANAS saifi, Saturday, August 20, 2016

Question:

can I use MTS sim card in zuk 1 . mene MTS sim use kiya tha .pr wo zuk 1 me chala nahi .so what shuld i do?

Answers:

  • Posted by Lenovo Zuk on Saturday, August 20, 2016

    Lenovo ZUK Mobile:

    Thank you for your mail.

    ZUK Z1 is unlocked and support MTS SIM card.

Posted by Vignesh, Saturday, August 20, 2016

Question:

1.when can we expect the android 6.0 update for zuk z1 ? 2.I bought zuk z1 one month before. I am facing a problem of screen freeze when ever I cut the call. what is the solution for this? when Can we get the 4k video recording option and VoLTE in Zuk z1?

Answers:

  • Posted by Lenovo Zuk on Saturday, August 20, 2016

    Lenovo ZUK Mobile:

    Thank you for your mail.

    ZUK Z1 is not ready to update to Android 6.0 for now.

Posted by james, Saturday, August 20, 2016

Question:

Is it possible to connect this phone to tv/monitor? Thanks

Answers:

  • Posted by Lenovo Zuk on Saturday, August 20, 2016

    Lenovo ZUK Mobile:

    Thank you for your mail.

    ZUK Z1 doesn't support to connect with TV for now.

Posted by uma, Friday, August 19, 2016

Question:

Will you provide security patch for quadrooter vulnerability for zuk z1, The zuk z1 is vulnerable for all 4 flaws of snapdragon chipset. Request your support team to work on it and provide this basic security patch.

1 people had same question.

Answers:

  • Posted by Lenovo Zuk on Friday, August 19, 2016

    Lenovo ZUK Mobile:

    Thank you for your mail.

    Could you tell us more details of your main problem? Our engineers will check for you.

  • Posted by Olivier Delestre on Friday, August 19, 2016
    Hi, My zuk z1 ( android 5.1.1 ) are quadrooter vulnerable. check with Quadrooter scanner on playstore : https://play.google.com/store/apps/details?id=com.checkpoint.quadrooter&hl=fr Please an update. Thanks
  • Posted by Olivier Delestre on Friday, August 19, 2016
    Vulnerable to CVE-2016-2059 and CVE-2016-2504
Posted by Furkhan ahmed, Friday, August 19, 2016

Question:

Hiiii I have hanging issue when I disconnect call after that it will hang and it open after reboot.... Can u send me answer plzzzz

Answers:

  • Posted by Lenovo Zuk on Friday, August 19, 2016

    Lenovo ZUK Mobile:

    Thank you for your mail.

    Please reset your mobile from here: Setting==> Backup&Reset ==>Factory Data Reset

Posted by abhishek carpenter, Friday, August 19, 2016

Question:

When marshmallow 6.0 are comes in zuk z1 ??

Answers:

  • Posted by Lenovo Zuk on Friday, August 19, 2016

    Lenovo ZUK Mobile:

    Thank you for your mail.

    It depends on the factory, we will release on our website when we got more news.

Posted by ROMOLO GIANNATIEMPO, Friday, August 19, 2016

Question:

in my car renaulr scenic XMOD,i have blutooth receiing a call the blutooth inform me about incoming telephone call but the connection is not activated automatically ,it seems that the problem is in the setting of my ZUC Z1.PLEASE CAN YOU TELL ME WHAT KIND OF STTING I HAVE TO DO IN MY ZUC Z1?

Answers:

  • Posted by Lenovo Zuk on Friday, August 19, 2016

    Lenovo ZUK Mobile:

    Thank you for your mail.

    We got your message, we will release the guide on our website later.

Posted by Ashutosh Srivastava, Thursday, August 18, 2016

Question:

I recently got Lenovo zuke z1...BT after few days its speakers stopped working as usual...am not able to listen music,even my incoming calls ringing bell....I am not complaining about the product...it may be that I could have changes any setting...So can you by telling me how to check whether its my fault or speakers really not working properly...TYSM in advance...

1 people had same question.

Answers:

  • Posted by Lenovo Zuk on Thursday, August 18, 2016

    Lenovo ZUK Mobile:

    Thank you for your mail.

    Please try to reset your mobile to factory mode: Setting==> Backup&Reset ==>Factory Data Reset, it will help.

Posted by Jagan mohan reddy b, Thursday, August 18, 2016

Question:

I purchased the phone on 27th June,now the phone is restarting automatically from one week whenever I am on call & whenever it is idle & whenever I am operating the phone I am getting very irritated how to resolve the issue

Answers:

  • Posted by Lenovo Zuk on Thursday, August 18, 2016

    Lenovo ZUK Mobile:

    Thank you for your mail.

    Could you tell us your order number? Our engineers will check for you.

Posted by Dharmesh, Thursday, August 18, 2016

Question:

Does ZUK Z1 support reliance jio sim (voLTE) on both slots

Answers:

  • Posted by Lenovo Zuk on Thursday, August 18, 2016

    Lenovo ZUK Mobile:

    Thank you for your mail.

    Lenovo ZUK Z1 support reliance jio SIM card.

Posted by Shyam Agarwal, Thursday, August 18, 2016

Question:

I want to remove or change security lock of the screen, by making a figure through dotes, in my Lenovo Zuk Z1 mobile . Please tell the procedure because it is not clear from concern feature as provided in setting.

Answers:

  • Posted by Lenovo Zuk on Thursday, August 18, 2016

    Lenovo ZUK Mobile:

    Thank you for your mail.

    We got your message, we will release the guide on our website later.

Posted by BASIL ISSAC, Thursday, August 18, 2016

Question:

no network showing... bsnl and airtel....while calling it shows to turn off aeroplane mode...but actually it is in off condition

Answers:

  • Posted by Lenovo Zuk on Thursday, August 18, 2016

    Lenovo ZUK Mobile:

    Thank you for your mail.

    Could you tell us which carrier do you use? We will check for you.

Posted by Gilbert , Thursday, August 18, 2016

Question:

Thanks for answer to earlier question on custom ringtone. On my ZUK 1, I had to put the desired tune into the Ringtone folder then it appeared on the list as per your advice. I have a different question. Is function to set phone to sleep and wake not available on this model? This was one of the several functions that were special to Chinese phones that's really handy.

Answers:

  • Posted by Lenovo Zuk on Thursday, August 18, 2016

    Lenovo ZUK Mobile:

    Thank you for your mail.

    You can set the wake and close time by timing.

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